Ratings based on 18 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Apr 2024
This was the perfect place to stay to ho see the Snow Monkey. Excellent staff, clean, comfortable hotel just down the hill from the train station and bus stop.
We had a wonderful time and highly recommend this hotel.
by A verified traveler
Posted 9 Dec 2023 on Hotels
The Ryokan director, Shino Onozawa, was terrific! We arrived early and our room was ready. We selected the breakfast option, which was delicious. Shino made our stay there the perfect Ryokan experience. The town was very easy to navigate, and the snow monkeys were short taxi ride away. I would highly recommend this location.
by Libby
Great for local atmosphere
Posted 21 Jan 2017 on HotelsThis place was our stepping stone to see the Snow Monkeys. We wanted to experience a total Onsen and we weren't disappointed. The food and service to detail was amazing. The bathing rituals were a laugh for us. Being 5'7" tall, I found the wash basin very low and challenging to say the least.
Our host drove us up to the snow monkey park and also to the train at the end of our time there.
by A verified traveler
Excellent onsen near all.
Posted 2 Jan 2016 on HotelsSimply perfect stay in a traditional onsen ryokan. The Onsen bath was a little hard to get used to (whilst the rooms are massive and there are toilets, it is a traditional ryokan and so you bathe in the onsen). Even my super conservative sister got used to it and we all loved the experience. The staff are really helpful and even drove us to the station when we nearly missed our ski bus.
by Katherine from London, UK
Snow Monkeys and Perfect Japanese Hospitality!
Posted 2 Jan 2016 on HotelsReally recommend this place for easy Snow Monkey access and simply awesome Japanese Hospitality! We had two rooms - a Western and Japanese style. Both really nice and big.
The onsen is awesome and the staff couldn't be more helpful.
Super easy to access from the station (5 minute walk).
Also, the dinners were some of the best we had in our 2 weeks in Japan. Super recommend.
by A verified traveler
残念な朝食
Posted 9 May 2019 on Hotels女将さんをはじめ従業員の方々のホスピタリティが素晴らしかったです。
しかし、いくつか残念な点がありました。まず朝食ですが、一人２０００円するものの冷凍食品をお皿の上に乗せただけのような印象を受けるクオリティでした。
また、お部屋のユニットバスから下水の匂いがしたこと、大浴場も広くない点はあらかじめ知っておきたかったです。
残念な点がいくつかあったものの、女将さんやロケーションの良さを考えると料金相応なのではないかと思います。
by A verified traveler
バリアフリー
Posted 8 May 2019 on Hotelsバリアフリーに配慮された改装が施されていることが印象的。
車いすでの移動に配慮して部屋の中でも空間が広めでベッドは電動ベッドだった。
食堂の机や配置も同様で、そういったものが必要な方々にはやさしい施設だと思われる。
そうでない方にはちょっと情緒がないと感じられるかも。
スタッフは丁寧で親切でとても良かったです。
by A verified traveler
Posted 7 May 2019 on Hotels
おかみさんはとても親切で感じが良い方でした。
しかし、隣のお部屋の口笛まで聞こえて気を使うお部屋でした。
by A verified traveler
Posted 6 May 2019 on Hotels
by A verified traveler
Posted 1 May 2019
清潔で快適に過ごせました
