Ratings based on 504 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Mar 2024
This was a 5-star property. The service was reflective of a high caliber resort. But it’s truly the grounds and view that are amazing. There is nothing like a swim and hot tub on the roof while surrounded by the amazing gorge with the background sound of a rushing river. Not to be missed.
by A verified traveler
Posted 28 Mar 2024
We booked a Gorge View Family room. It is spacious with stunning view.
The staff are helpful and polite.
However there are only 2 restaurants. So dinner is either Chinese food or buffett. Limited choices.
by A verified traveler from Newcastle
Posted 25 Mar 2024
by A verified traveler from THORNHILL
Posted 1 Feb 2024
Beautiful hotel in a beautiful area. Staffs are amazing. The only drawback is the dinner options. There are 2 seating times and you must make reservations. If you don’t they will put you in the waiting list. They won’t just take you in even if there are empty tables. And all 3 restaurants close at 9pm. There isn’t anything opened near by the hotel at that time. So you will only have room service. And room service only open until 10pm. Although it’s inconvenient to our timing during our stay, the foods are pretty good.
by A verified traveler
Posted 24 Dec 2023
by A verified traveler
Posted 19 Dec 2023
by A verified traveler
Posted 19 Dec 2023
Beautiful common grounds and surroundings. Rooms don't quite match up to the common areas and room prices though. Busy hotel and service feels a little rushed and impersonal.
by A verified traveler
Posted 14 Nov 2023
Stunning.
by A verified traveler
Posted 1 Nov 2023
by A verified traveler
Posted 27 Oct 2023
Great staff
