Ratings based on 30 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jun 2024
环境优美整洁，打车方便。
Comment from Hotel Management
13 Jun 2024 by Linda, Hotel Management
尊敬的宾客：您好！衷心的感谢您下榻西安万丽酒店。期待您的再次入住，希望可以带给您更多的独特体验哦！
by A verified traveler from Somerset
Posted 28 Apr 2024
Staff was amazing especially Summer. The hotel was clean, quiet, spacious, and very comfortable.
Comment from Hotel Management
13 Jun 2024 by Linda, Hotel Management
Dear Guest, I am glad to see that you have a satisfactory stay experience. Thank you for your comments and support, and we look forward to seeing you again. Wish you a happy life!
by A verified traveler
Posted 1 Aug 2023
The stay was comfortable and enjoyable.
Comment from Hotel Management
7 Aug 2023 by Linda of Digital Sales, Hotel Management
Dear Guest, Thank you for loving the hotel and giving perfect feedback. We sincerely look forward to your stay again and hope to bring you more unique experience! Wish you a happy life!
by A verified traveler
Posted 16 Jul 2023
The staff is patient and helpful! The service is excellent! They do have 5 types pillows to choose for free which made my stay comfortable.
Comment from Hotel Management
25 Jul 2023 by Linda of Digital Sales, Hotel Management
Hello, Guests, Please accept our sincere greetings from Renaissance Xi 'an Hotel. We will as always continue to work hard to improve the quality of service and serve every customer. Thank you again for your comments and support, and we look forward to seeing you again. Wish you a happy life!
by A verified traveler
Posted 7 Jul 2023
The hotel was really nice! The staff was very friendly and they kept everything clean. The swimming pool was great as well! Would recommend staying
Comment from Hotel Management
25 Jul 2023 by Linda of Digital Sales, Hotel Management
Dear Guests, Thank you very much for your praise of our hotel, we will make continuous efforts to live up to your praise. Thank you again for your recognition of the hotel, look forward to coming again, wish a pleasant trip!
by A verified traveler
Great property and superb staff
Posted 17 Nov 2020 on HotelsA traveler can never go wrong when they choose to stay at Marriott group hotel. Nice property with great service from the staff here in Xian.
Comment from Hotel Management
20 Nov 2020 by Sarah Yan , Hotel Management
Dear Valued Guest, Thanks for your support of Renaissance Xi'an Hotel. At Renaissance, we firmly believe that travel is about discovery and exploration. We are looking forward your choosing again, to appreciate the unique offerings of this city, to uncover the hidden gems along your journey.
by A verified traveler
Posted 13 Jan 2020 on Hotels
by A verified traveler
Posted 17 Dec 2019
The staff service was excellent. Very friendly & prompt. But the room is very warm the aircon takes a long time to cool the room. Secondly, our toilet got choked on the 1st day though their staff came to fix quite quickly. We visited in dec.
by A verified traveler
Posted 12 Nov 2019
Very nice hotel and business lounge where you can enjoy happy hour from 17:30 to 19:30.
by A verified traveler
Posted 20 Jul 2019 on Hotels
Great hotel, breakfast is link a dinner. Will definitely stay there again for my next trip. It is close to the tower area and keeps good distance so it is not noisy at night. Service is also great!
