Ratings based on 48 Verified Reviews

3.9 out of 5
89% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Apr 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Dec 2023
1 out of 5
by A verified traveler

Posted 4 Dec 2023
Room interiors are dated and poorly maintained, mildew all around the sunken onsen tub. Wifi in room kept dropping and was difficult to establish a connection. Staff service across the entire hotel was the worst! Front desk staff refuses to explain any of the activities available for guests when asked, shoved the program sheet at me told me to read myself instead. Restaurant staff would not entertain a special request to order fried rice, told me to order a full child's set menu and plain rice instead, or order food delivery! Absolutely horrendous!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Jul 2018 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Sep 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Apr 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Apr 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Feb 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Feb 2023 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Sep 2022 on Hotels
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