Ratings based on 979 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Sep 2024
by A verified traveler
Posted 19 Sep 2024
Nice , clean , quiet
by A verified traveler
Posted 18 Sep 2024
by A verified traveler
Posted 18 Sep 2024
I prepaid & booked 2 Queens, desk said I booked a King. Property sild out. Room smelled like dirty carpet.
Comment from Hotel Management
18 Sep 2024 by Stephanie , Hotel Management
Thank you for your review, we have noted your comments and will look into them
by A verified traveler
Posted 18 Sep 2024
Very entertaining areas around hotel easy access to shopping and clean rooms
Comment from Hotel Management
18 Sep 2024 by Stephanie , Hotel Management
Thank you for your review, we hope to see you back again soon.
by A verified traveler
Posted 16 Sep 2024
The tv only had 4-5 stations and 2 were all scrambled , told front desk and they said they would send someone, which never happened. Very noisy in hallways and other areas of hotel. A lot of kids running around without supervision. Went in pool with 2 grand children and we witnessed a group of 3 kids around 6-10. And also another group of 2 (8-10. Without any one else in pool area whatsoever. Food at altos was very good
Comment from Hotel Management
16 Sep 2024 by Stephanie , Hotel Management
Hello,Thank you for letting us know your concerns, we will look into these.
by A verified traveler
Posted 15 Sep 2024
Not a clean facility in common areas / floors and hallways.
Comment from Hotel Management
16 Sep 2024 by Stephanie , Hotel Management
Thank you for your review, we will look into your comments.
by A verified traveler
Posted 7 Sep 2024
Comment from Hotel Management
7 Sep 2024 by Stephanie , Hotel Management
Thank you for your review.
by A verified traveler
Posted 7 Sep 2024
Comment from Hotel Management
7 Sep 2024 by Stephanie , Hotel Management
Thank you for your review,
by A verified traveler
Posted 7 Sep 2024
Comment from Hotel Management
7 Sep 2024 by Stephanie , Hotel Management
Thank you for your review, if you could tell us more about your experience
