Ratings based on 881 Verified Reviews

3.2 out of 5
65% of guests recommend
3.3 Room cleanliness
3.6 Service & staff
3.3 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 18 May 2024
I won’t stay here again. Room wasn’t very clean and there was no lamp or clock. Curtains were damaged and barely hanging from the rod
Comment from Hotel Management
21 May 2024 by Manager, Hotel Management
Hello Vondalee, We're sorry to hear about your experience. Your feedback is important to us as we strive to improve our services. We appreciate you bringing this to our attention so we can address it with our team.
4 out of 5
by A verified traveler

Posted 11 May 2024
Good enough everytime i stop in winnemucca i stay there
Comment from Hotel Management
13 May 2024 by Manager, Hotel Management
Hello Terry,We're glad to hear that you choose our hotel for your visits to Winnemucca. Your loyalty is greatly appreciated, and we hope to continue providing you with a good experience in the future. Thank you for your feedback!
5 out of 5
by A verified traveler

Posted 9 May 2024
The price was right.
Comment from Hotel Management
10 May 2024 by Manager, Hotel Management
Hello Alfred,We are pleased to hear that you found our pricing to be satisfactory. We strive to offer competitive rates for our guests' enjoyment. Your feedback is much appreciated. Thank you for choosing to stay with us.
4 out of 5
by A verified traveler

Posted 2 May 2024
Comment from Hotel Management
4 May 2024 by Manager, Hotel Management
Hello Steven,We are thrilled to hear that you enjoyed your stay with us! If there is anything we can do to make your next visit even better, please don't hesitate to let us know. We hope to welcome you back soon!
5 out of 5
by A verified traveler

Posted 16 Apr 2024
Comment from Hotel Management
6 May 2024 by Manager, Hotel Management
Hello Michelle,We are thrilled to hear you had an excellent stay with us! Please do not hesitate to reach out if you have any more feedback to share in the future.
4 out of 5
by A verified traveler

Posted 14 Apr 2024
Centrally located easy to get to everything. Very nice staff,very helpfull. Overall a very good experience.
Comment from Hotel Management
17 Apr 2024 by Manager, Hotel Management
Hello Michael,We are delighted to hear that you found our location convenient and appreciated our helpful staff. Your positive feedback is much appreciated, and we are pleased to hear that you had a very good experience during your stay. If you require any further assistance, please do not hesitate to reach out to us.
3 out of 5
by A verified traveler

Posted 14 Feb 2024
Pretty grimy Econolodge. Needs upkeep and maintenance.
Comment from Hotel Management
16 Feb 2024 by Manager, Hotel Management
Hello James,We apologize for any inconvenience you may have experienced during your stay at our Econolodge. We appreciate your feedback and will address the upkeep and maintenance concerns you have raised. We strive to provide a clean and comfortable environment for our guests and will take the necessary actions to ensure a better experience moving forward.
1 out of 5
by A verified traveler

Posted 13 Jan 2024
Hairs found on the clean towels, heat did not work, hole in the wall with the wallpaper ripped, dirty
Comment from Hotel Management
14 Jan 2024 by Sophia CSR, Hotel Management
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. Your concerns have been noted and forwarded to our team for improvement. We will hope you give us another chance to improve our services to serve you better in the future.
3 out of 5
by A verified traveler

Posted 8 Jan 2024
Comment from Hotel Management
12 Jan 2024 by Manager, Hotel Management
Hello Lawrence M, We're sorry to hear that your experience at our hotel was not perfect. We would appreciate it if you could reach out to us directly to discuss any issues or concerns you may have had during your stay. We value your feedback and strive to constantly improve our services.
3 out of 5
by A verified traveler

Posted 4 Jan 2024 on Hotels
Comment from Hotel Management
9 Jan 2024 by Manager, Hotel Management
Hello Marielle,We appreciate you choosing our hotel for your recent stay. If there's anything specific that you would like to share with us about your experience, please don't hesitate to reach out to our hotel directly. We value your feedback and would love to address any concerns you may have had.