Ratings based on 30 Verified Reviews

4.1 out of 5
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 16 May 2024
We paid for one night but did not stay.
Comment from Hotel Management
16 May 2024 by General Manager, Hotel Management
According to what conditions you decide not to stay.Did you leave a complaint at the reception before checking out? The guest had 4 guests in the Junior Suite which is against the accommodation policy and safety regulations. Our Junior Suite with 2 Twin Beds accommodates up to 2 persons according to fire and safety policy but guest decided to overrule that, and sneak in 2 extra kids.
5 out of 5
by A verified traveler

Posted 4 May 2024
Very good manager. He took care of us like a good friend. When we couldn't find a taxi late in the night he even dropped by niece at the dome. Highly appreciated.
Comment from Hotel Management
4 May 2024 by General Manager, Hotel Management
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We hope you visit us again to continue providing you with the best service. Take Care!
2 out of 5
by A verified traveler

Posted 18 Mar 2024
This property is a long way from town. The taxis are informal private people that you can use. The whole island doesn’t cater to travelers very well. The island might have 50 rooms total so not a lot to choose from.
Comment from Hotel Management
18 Mar 2024 by General Manager, Hotel Management
The property is within 5-minute walk away from the main village on Saba. The hotel is not responsible for the Transporation sector neither room availability on the island. We hope that you enjoyed your stay and thank you for your feedback.
4 out of 5
by A verified traveler

Posted 6 Mar 2024
I selected this property because of how close it is to hiking trails. This is perfect if that’s why you’re visiting the island. It is also close to a supermarket and plenty of restaurants. I didn’t have any issues with wifi at all which seems to be complaints from previous guests. Overall I had a nice stay and the staff and owner were very nice and helpful!
Comment from Hotel Management
17 Mar 2024 by General Manager, Hotel Management
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We hope you visit us again to continue providing you with the best service. Take Care!
4 out of 5
by A verified traveler

Posted 5 Feb 2024
It was ok.
Comment from Hotel Management
28 Feb 2024 by General Manager, Hotel Management
We appreciate your review.
5 out of 5
by A verified traveler

Posted 1 Feb 2024
The location was great! It is right next to the entry to Mt. Scenery and the quaint town of Winwardside. Our hotel room was super clean and had everything we needed. We would absolutely stay here again!
Comment from Hotel Management
1 Feb 2024 by General Manager, Hotel Management
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We hope you visit us again to continue providing you with the best service. Take Care!
5 out of 5
by A verified traveler

Posted 30 Jan 2024
Great Hotel, close to main town for tourists purposes. Helpful staff! Because our ferry was in the evening, and we had a child, they allowed us a late check out, free of charge! Thanks a lot for that!
Comment from Hotel Management
30 Jan 2024 by General Manager, Hotel Management
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We hope you visit us again to continue providing you with the best service. Take Care!
3 out of 5
by A verified traveler

Posted 27 Jan 2024 on Hotels
The kitchenette had no sink washing dishes in the bathroom sink proved difficult. You cannot use the balcony unless you turn the air conditioner off because the big air conditioner unit on the balconies blows hot air. The bathroom sink was plugged up the first day, but it was corrected promptly by removing the drain stopper apparently by using one of the kitchen knives, which was then left, bent and dirty On the bathroom sink.
Comment from Hotel Management
30 Jan 2024 by General Manager, Hotel Management
We apologize for the inconvenience. We will investigate this matter and make sure it never occur again.
5 out of 5
by A verified traveler

Posted 14 Dec 2023
Comment from Hotel Management
15 Dec 2023 by General Manager, Hotel Management
We appreciate your review.
5 out of 5
by A verified traveler

Saba - A Must Go

Posted 11 Dec 2023 on Hotels
Travelling to Saba was on our "bucket list". We knew where it was but not much else. This is a small island and not a resort experience. If you like to hike then this is the place. Same with diving. Leave your expectations at home. We stayed at the Arawak Hotel for 4 nights in late October. We had a one bedroom with a partial kitchen. The location was great, the view fantastic, and the Hotel quaint. The Arawak is being upgraded constantly but supplies are hard to get on Saba, so be patient. The owner is doing a great job, helpful, and very pleasant. If you are missing anything in the kitchen or your room, just ask. Yes, it is a 2 star hotel but a 5 star experience. The main hiking trail is about 300metres for the Hotel. Getting to the top of the mountain in the cloud forest is well worth it. Take a picnic, you won't be disappointed. The nearest town is a 1km walk, and has 2 grocery stores, restaurants and bars. You can get to the Arawak by ferry or plane. The thrill of landing on the shortest commercial runway in the world is a must. Taking off is exceptional, especially when Hurricane Tammy was arriving the next day!!!! If you are going to Saint Maarten, then don't miss out on Saba.
Comment from Hotel Management
12 Dec 2023 by General Manager, Hotel Management
Thank you for your review. We hope to see you again soon.