Ratings based on 979 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
by A verified traveler
Posted 12 May 2024
Facility is well kept and immaculate.
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
12 May 2024 by pschwabl, Hotel Management
Thank you for your feedback, we're glad you enjoyed your stay!
by A verified traveler
Posted 8 May 2024
It was close to what we wanted
Comment from Hotel Management
8 May 2024 by pschwabl, Hotel Management
Thank you for your feedback!
by A verified traveler
Posted 7 May 2024
Only thing is I'm still waiting for my Deposit even though they said 48 hours its been over 5 days.
Comment from Hotel Management
12 May 2024 by pschwabl, Hotel Management
Thank you for reaching out to us directly in regards to your deposit, I'm glad you enjoyed your stay!
by A verified traveler
Posted 6 May 2024
Thank you!
Comment from Hotel Management
12 May 2024 by pschwabl, Hotel Management
It's we who are thanking you! I'm glad you enjoyed your stay!
by A verified traveler from Toronto
Posted 4 May 2024
Clean and quiet in spite of a large group of families with children.
Surprised to find paper plates, plastic cutlery and paper cups in the breakfast room. Please be environmentally responsible and use china and flatware.
Breakfast was good with many options.
Comment from Hotel Management
4 May 2024 by pschwabl, Hotel Management
Thank you for your feedback, we appreciate it!
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
3 May 2024 by pschwabl, Hotel Management
I'm glad you enjoyed your stay, thank you for your feedback!
by A verified traveler
Posted 29 Apr 2024
Breakfast was good (above average). Room wasn’t serviced on a two-day stay. (Knocked once at 9am when in shower and never came back.) Was able to park one night in main car park and had to stay one night in public car park opposite - instructions were a little difficult to follow but got it worked out eventually so not too bad and decent option when main car park filled up. Much quieter than staying at the casino. Convenient for crossing to Detroit. Bars/restaurants nearby were good.
Comment from Hotel Management
3 May 2024 by pschwabl, Hotel Management
Thank you for your feedback, we appreciate it!
by A verified traveler
Posted 28 Apr 2024
The tiolet was stopped up the entire time we were there. They brought us a plunger that did fit inside the hole. We told them and it seemed that they didn't care.
The lady who checked us out was really nice. She paid for our parking
Comment from Hotel Management
28 Apr 2024 by Alexis Mollica , Hotel Management
Thank you for your feedback, we deeply apologize for the inconveniences faced during your stay. We strive to make sure our guests are taken care of and are happy. We will use your review as a teaching opportunity.
