Ratings based on 960 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Great staff, location, breakfast, free wired internet, free parking & safe
by A verified traveler
Posted 3 Jun 2024
Matt at the front desk check in was very friendly and informative. Breakfast was great as well.
by A verified traveler
Posted 2 Jun 2024
Very helpful
by A verified traveler
Posted 1 Jun 2024
Fine but not great
Comment from Hotel Management
1 Jun 2024 by Arnold , Hotel Management
Dear John,Thank you for choosing the Holiday Inn express Windsor Sonoma wine Country for your recent getaway and for taking the time to share your experience.We are thrilled to hear that you had a lovely time. Providing excellent customer service is at the heart of our philosophy, and we are delighted that our team exceeded your expectations in every area.We are proud to hear that our team was able to go above and beyond to provide you an unforgettable experience.Your recommendation is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Arnold MzeraGuest services Manager
by A verified traveler
Posted 1 Jun 2024
As said above
by A verified traveler
Posted 31 May 2024
Great stay
Comment from Hotel Management
1 Jun 2024 by Arnold, Hotel Management
Dear Alexandra,Thank you for choosing the Holiday Inn express Windsor Sonoma wine Country for your recent getaway and for taking the time to share your experience.We are thrilled to hear that you had a lovely time. Providing excellent customer service is at the heart of our philosophy, and we are delighted that our team exceeded your expectations in every area.We are proud to hear that our team was able to go above and beyond to provide you an unforgettable experience.Your recommendation is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Arnold MzeraGuest services Manager
by A verified traveler from San Luis Obispo
Posted 30 May 2024
Clean property, very friendly staff and conveniently located of where we needed to be. The beds/pillows were super comfy and the breakfast had several options to start your day. Will definitely stay here again next time I'm in the area.
Comment from Hotel Management
31 May 2024 by Arnold, Hotel Management
Dear Tamara,Thank you for choosing the Holiday Inn express Windsor Sonoma wine Country for your recent getaway and for taking the time to share your experience.We are thrilled to hear that you had a lovely time. Providing excellent customer service is at the heart of our philosophy, and we are delighted that our team exceeded your expectations in every area.We are proud to hear that our team was able to go above and beyond to provide you an unforgettable experience.Your recommendation is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Arnold MzeraGuest services Manager
by A verified traveler from Reno
Posted 28 May 2024
Very nice stuff
Comment from Hotel Management
30 May 2024 by Arnold, Hotel Management
Dear Alejandro,Thank you for choosing the Holiday Inn express Windsor Sonoma wine Country for your recent getaway and for taking the time to share your experience.We are thrilled to hear that you had a lovely time. Providing excellent customer service is at the heart of our philosophy, and we are delighted that our team exceeded your expectations in every area.We are proud to hear that our team was able to go above and beyond to provide you an unforgettable experience.Your recommendation is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Arnold MzeraGuest services Manager
by A verified traveler from Aldeno
Posted 27 May 2024
Room was nice and clean, pool very dated need a lot of work and staff (check in front desk) non very welcoming.
Comment from Hotel Management
27 May 2024 by Arnold, Hotel Management
Dear Silvia,Thank you for choosing the Holiday Inn express Windsor Sonoma wine Country for your recent getaway and for taking the time to share your experience.We are thrilled to hear that you had a lovely time. Providing excellent customer service is at the heart of our philosophy, and we are delighted that our team exceeded your expectations in every area.We are proud to hear that our team was able to go above and beyond to provide you an unforgettable experience.Your recommendation is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Arnold MzeraGuest services Manager
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
27 May 2024 by Arnold, Hotel Management
Dear Amer,Thank you for choosing the Holiday Inn express Windsor Sonoma wine Country for your recent getaway and for taking the time to share your experience.We are thrilled to hear that you had a lovely time. Providing excellent customer service is at the heart of our philosophy, and we are delighted that our team exceeded your expectations in every area.We are proud to hear that our team was able to go above and beyond to provide you an unforgettable experience.Your recommendation is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Arnold MzeraGuest services Manager
