Ratings based on 686 Verified Reviews

3.9 out of 5
85% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Apr 2024
5 out of 5
by A verified traveler from Athens

Posted 28 Mar 2024
There was a lot of road noise. The staff was great!
Comment from Hotel Management
15 Apr 2024 by chris, Hotel Management
Thank you for high and positive scores and reviews to the property will be passing along the positive info to the staff and keep morale high and use it for guidelines for the next time your around. If you do choose to stay here again when in the area please ask for a room away from the highway and you wont need to worry about that pesky road noise
5 out of 5
by A verified traveler

Posted 28 Mar 2024
Great
Comment from Hotel Management
15 Apr 2024 by Chris, Hotel Management
Thank you so much for your positive scores and review. We take reviews very seriously and seeing that we made someone's stay great will be a good guideline and motivation for the team
5 out of 5
by A verified traveler

Posted 24 Mar 2024
Comment from Hotel Management
15 Apr 2024 by Chris, Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn Express Lewisburg/New Columbia.
4 out of 5
by A verified traveler

Posted 23 Mar 2024
New and clean! Good customer service!
Comment from Hotel Management
15 Apr 2024 by chris, Hotel Management
We appreciate your positive review of our newly renovated hotel. ill pass along your feedback with renovation crew and staff to keep spirits high and we look forward to serving you well again next time your in the area
5 out of 5
by A verified traveler

Posted 23 Mar 2024
Polite staff. Clean room.
Comment from Hotel Management
15 Apr 2024 by Chris, Hotel Management
Thank you so much for high scoring review it is very much appreciated. We will definitely be sharing your feedback with the appropriate staff and look forward for the next time you choose to stay with us again
1 out of 5
by A verified traveler from Lexington

Posted 22 Feb 2024
Heater was almost broke and very noisy.
Comment from Hotel Management
15 Apr 2024 by Chris, Hotel Management
So sorry about the maintenance issue you faced during your stay. We will definitely reach out to the maintenance department to get a fix for that room. We Apologize for the inconvenience this caused for your stay but we will definitely address the issue and hope to serve you better for the next time your in the Area
1 out of 5
by A verified traveler

Posted 18 Jan 2024
The fire alarm continuously went off throughout the night starting at 1030pm until 6am. The flashing light for the fire alarm barley ever turned off. There was loud construction in the room above me that kept me awake throughout the night.
1 out of 5
by A verified traveler

Posted 17 Dec 2023
We found someone’s old used underwear on the floor of our room. The toilet seat was dirty, and the room was filled with construction dust from the construction happening in the rest of the hotel.
3 out of 5
by A verified traveler from Cranston

Posted 1 Dec 2023
Was not notified that the property was under renovation. It was not noisy since we checked in after 9:00 p.m.; carpet was dirty and the tub was not cleaned. Just a place to stay overnight & we checked out early. Could have been better