Ratings based on 379 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Apr 2024
Strong odor of marijuana in the lobby and throughout the first floor. Book room on line and had to re accomplish the check in at the desk. In the morning the staff had no record of my stay. When they looked into my reservation they realized the clerk from the previous night had me marked as a no-show. This hindered me receiving a receipt. They said they’d have to email me a receipt. I would probably not stay at this location in the future.
by A verified traveler
Posted 19 Apr 2024
Comment from Hotel Management
23 Apr 2024 by Yesha M, Hotel Management
Hey Linda Arelene Thank you for taking the time to tell us about your experience at Candlewood Suites WILLIAMSPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Candlewood Suites.
by A verified traveler from Red Bank
Posted 14 Apr 2024
Comment from Hotel Management
15 Apr 2024 by Cody, Hotel Management
Hi Veronica,Thank you for taking the time to leave us a review. I apologize that we fell short of expectations, we will strive to do better in the future!
by A verified traveler
Posted 18 Mar 2024
Room was clean and tidy just feel like it’s need to be a little more upgraded and up to date but other than that didn’t have any issues with checking in or out.
Comment from Hotel Management
18 Mar 2024 by Yesha M, Hotel Management
Dear Sacha,Thank you for taking the time to tell us about your experience at Candlewood Suites WILLIAMSPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Candlewood Suites.
by A verified traveler
Posted 13 Mar 2024
Staff is friendly and easy check in and checking out . Nice pool . Great places to eat and shop.
Comment from Hotel Management
17 Mar 2024 by Yesha M, Hotel Management
Dear Toffany,Thank you for taking the time to tell us about your experience at Candlewood Suites WILLIAMSPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Candlewood Suites.
by A verified traveler
Posted 4 Feb 2024 on Hotels
Comment from Hotel Management
21 Feb 2024 by Cody, Hotel Management
Hi Elaine,We're sorry to hear you did not enjoy your stay with us. We hope that you'll consider giving our hotel another chance to show you the excellent service we are used to providing.
by A verified traveler
Posted 8 Jan 2024
Comment from Hotel Management
9 Jan 2024 by Adriana , Hotel Management
Thank you for staying with us. We appreciate your feedback!
by A verified traveler
Posted 15 Dec 2023
The staff was friendly and very helpful. The first room we had didn’t have any heat in it so I called the front desk and he told me to come downstairs and get a new room. He had everything already done when I got there. The room was clean and cozy and I slept well. I will be back in May and will be staying there.
Comment from Hotel Management
18 Dec 2023 by Adriana Woltz , Hotel Management
Dear Nora, we wanted to thank you for taking the time out of your day to leave us a review. We're happy to hear you enjoyed your stay here at Candlewood Suites, Williamsport. We hope to see you again in the near future!
by A verified traveler
Posted 11 Nov 2023 on Hotels
Comment from Hotel Management
9 Jan 2024 by Adriana , Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 9 Nov 2023 on Orbitz
The only negative i can say is the housekeeping is almost nonexistent. My room has not been serviced since before i checked in . Other than that i highly recommend staying here .
