Ratings based on 20 Verified Reviews
3.3 Room cleanliness
4.1 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Oct 2023
Likes: golf buggy very good, property was very quiet, great views, kettle and fans and air conditioners and lights all worked, property was clean on the inside.
Dislikes: top floor balcony plus awning need guernying to remove dirt and mould, top balcony chair cushions need cleaning of bird poo, carpets need proper cleaning to remove stains, floor tiles in kitchen all chipped, no hand towel in kitchen (there is a tea towel), lounge area rug needs a good vacuum clean, overhead fans need cleaning top and bottom, need a small blower to remove numerous leaves from the outdoor area, other minor issues that a handyman could fix.
by A verified traveler
Posted 16 Jun 2023 on Hotels
Staff met us at marina to take us to apartment. Apartment a bit dated but had everything you needed. Also included buggy with room which made it easy to get around island and to shops at marina.
by A verified traveler
Posted 8 Mar 2023 on Wotif
The property was okay. It does need some maintenance/updates though.
Cabinets in the kitchen are falling off their hinges, back screen door hook are about to fall off. Tvs are old school flat screen and the remote doesn’t always work. Main bedroom air con remote doesn’t work well. Bathroom light needs fixing and backyard needs a clean up- it has huge potential.
In saying all that, our stay was still comfortable and we would stay again.
Comment from Hotel Management
10 Mar 2023 by Hamilton Island Private Apartments, Hotel Management
Sunset Waters 03Thanks for your review EllyceWe appreciate guest feedback so we can keep on top of maintenance issues .We are glad you enjoyed your stay.
by A verified traveler
Posted 17 Oct 2022 on Wotif
Everyone during the process of my stay was so very lovely and professional.
10/10
Feel very blessed after staying at such a wonderful property on one of the most beautiful places on our blue planet
by A verified traveler
Posted 31 May 2022 on Hotels
The rooms were not properly cleaned. The place needs a deep cleaning
by A verified traveler
Posted 10 May 2022 on Wotif
Sunset Waters 10 is a nice apartment for a small family. Quiet, comfortable and easy to access. The kids loved the pool and we enjoyed our stay.
by A verified traveler
Ok but just some maintenance needed
Posted 12 Jul 2021 on HotelsGood location, valet service was very good, children loved the pool and overall property was fine. Really just a lot of maintenance issues.
by A verified traveler
Posted 8 Jun 2021
Good communication and service of the staff. Would be nice to upgrade the house facilities.
by A verified traveler
Posted 27 Apr 2021 on Wotif
Like the view from the bedroom
Didn’t really like the outside area because it was very unkept and the door didn’t lock properly
by A verified traveler
Posted 11 Nov 2019
The property needs a good renovation, door handles falling off, mattress uncomfortable, outdoor area very untidy, outdoor umbrella moldy, tea towels look second hand
