Ratings based on 38 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Beautiful view, services not what you expect
Posted 11 Nov 2023 on HotelsBeautiful views from the balcony! The place is a great concept, wish it were a little cleaner, we had to wear our shoes inside or we would have black feet in minutes from the dirty floor. And there was hair in the tub drain. It was nice to have laundry in room. The balcony door needs two people to slide open but once you’re out there, it’s a million dollar view! The person from icare never contacted us a single time, and I had to reach out for check out instructions at 7:30pm the night before our flight because no one had contacted us at all. Luckily we didn’t need anything during our stay and were self sufficient but it was sad seeing that the service was great in the guest book by multiple guests, but we received no service besides charter from the airport, and luggage delivery to airport after we were told to take our buggy and ourselves to the airport. We had a wonderful time and these shortcomings didn’t ruin our trip, however it would have been nicer if these things didn’t exist!
by A verified traveler
Posted 9 Oct 2023 on Wotif
Absolutely loved the property and the organisers. Would love to return sooner than later.
by A verified traveler
Short break
Posted 21 Sep 2023 on HotelsComfortable unit with everything necessary for a good stay. Unit cleanliness was suboptimal.
by A verified traveler
Nice area but over due for a good scrub.
Posted 18 May 2023 on HotelsThe apartment had cupboards with no longer in use old appliances. Unclean bench tops etc.
location was excellent but the "condition" was not we would have expected.
by A verified traveler
Posted 7 Jan 2023
Wonderful location, very good equipment, concentrated tourism next to the harbour - only a few steps away, you'll find lonely beaches and well maintained walking trails.
by A verified traveler
Posted 19 Oct 2022 on Wotif
We enjoyed our stay at the Poinciana. We especially loved the patio area and views over the water. The private pool area was beautiful and peacefully most of the time. The room was comfortable and clean although there was a bit of a musty smell. Overall we were very happy and would recommend to stay here.
Comment from Hotel Management
21 Oct 2022 by Another happy guest at Poinciana Lodge 006 , Hotel Management
Poinciana 006Hi Rosie and thankyou for your review .We are very pleased we have another happy guest and you are most welcome back in the future.Future guests - we will be checking out the comment about a musty smell that sounds like an easy fix for our dedicated On-Island caretakers.Regards from the team here including Judy , Tania and Mark
by A verified traveler
Posted 7 May 2022 on Hotels
by A verified traveler
Posted 7 Mar 2022
good facilities just a short walk from marina, restuarants, groceries and beach
by A verified traveler
Posted 28 Jan 2022 on Hotels
Lovely view and location. Perfect size for a family of four with everything we needed. Having the buggy was awesome, and airport transfers as well as late check out made it all really easy.
by A verified traveler
Great accom
Posted 7 Jan 2022 on HotelsWonderful communication from start to finish.. More towels are required if anyone wishes to stay ask for more than the allocated people especially if staying as a family. Beautiful view, great location and clean apartment that needs only a tiny bit of attention.
