Ratings based on 1,041 Verified Reviews

4.1 out of 5
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 27 May 2024
Great location. Accessible bathrooms an option which is what we needed. Friendly staff. Comfortable beds. Older building. Restaurant had very limited capacity and no quiet lounge space. Bar lounge was very loud but its Whistler so not surprising.
Comment from Hotel Management
28 May 2024 by Annabelle, Hotel Management
Dear Loida, Thank you for taking the time to leave a review, we appreciate it. We hope to welcome you back again very soon. Kind regards, Annabelle
3 out of 5
by A verified traveler

Posted 27 May 2024
Comment from Hotel Management
28 May 2024 by Annabelle, Hotel Management
Dear Mandip, Thank you for taking the time to leave a review. I'm sorry to see you were disappointed with your stay. If you have the time, we would love to know how we can improve. Sincerely, Annabelle
3 out of 5
by A verified traveler

Posted 23 May 2024
Comment from Hotel Management
28 May 2024 by Annabelle, Hotel Management
Dear Chun Yao, Thank you for taking the time to leave a review, we appreciate your feedback. I'm sorry to see the stay left you disappointed. If you would like to discuss your stay further, please reach out to us directly at the hotel. Sincerely, Annabelle
5 out of 5
by A verified traveler

Posted 23 May 2024
Comment from Hotel Management
24 May 2024 by Annabelle, Hotel Management
Dear Jashpreet, Thank you for taking the time to leave us a 5-star review, we really appreciate the feedback and are glad to see you enjoyed your stay with us. We hope to welcome you back again very soon. Kind regards, Annabelle
4 out of 5
by A verified traveler

Posted 21 May 2024
Comment from Hotel Management
22 May 2024 by Annabelle, Hotel Management
Dear Gagandeep, Thank you for taking the time to leave a review, we appreciate your feedback. We hope you enjoyed your stay with us and we look forward to seeing you again soon. Kind regards, Annabelle
4 out of 5
by A verified traveler

Posted 21 May 2024
Comment from Hotel Management
22 May 2024 by Annabelle, Hotel Management
Dear Balwinder, Thank you for taking the time to leave a review, we appreciate your feedback. We hope you enjoyed your stay with us and look forward to welcoming you back again. Kind regards, Annabelle
5 out of 5
by A verified traveler

Posted 21 May 2024
Good
Comment from Hotel Management
21 May 2024 by Jarod, Hotel Management
Good Evening Kingstone thank you for the 5/5 rating. We hope to welcome you back again soon
4 out of 5
by A verified traveler

Posted 20 May 2024
Property overall was great, pool area could use some updating and cleaning. Was frustrated with parking, were told there was parking available for us to do ourselves, the cheaper option. When we tried there weren’t any available spots. We then had to use valet which was more money.
Comment from Hotel Management
21 May 2024 by Jarod , Hotel Management
Good Evening Brittany, thank you for reaching out and leaving your review. I do apologise for the inconvenience of the parking issues and I hope that we were able to rectify this for you.
4 out of 5
by A verified traveler

Posted 20 May 2024
hard to find parking spaces inside
Comment from Hotel Management
20 May 2024 by Jarod , Hotel Management
Good Afternoon Satinder, thank you for the 4/5 rating. I am sorry you had trouble finding parking but I hope that this doesn't deter you from coming back again.
5 out of 5
by A verified traveler

Posted 19 May 2024
Comment from Hotel Management
20 May 2024 by Jarod, Hotel Management
Good Afternoon Chetan, thank you for the 5/5 rating. I hope we get to welcome you back again soon