Ratings based on 707 Verified Reviews

4.2 out of 5
80% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 26 May 2024
Lovely area! Lots to do! Could be better kept and cleaner.
3 out of 5
by A verified traveler from Alto

This traveler left a rating score only Posted 19 May 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 May 2024
3 out of 5
by A verified traveler

Posted 10 May 2024
We either got burned in the shower or we froze. The water didn’t drain in the tub. There was almost no water pressure. My kids and I had to wash our hair as soon as we got home because we couldn’t get the shampoo and conditioner out in the shower. All the restaurants were closed so quick food wasn’t an option. I was traveling with kids so this was less than convenient. The snack machine was broken by the arcade and wouldn’t take payment so we were taken to the staff one to get something. Appreciated but if i am paying the extra money to stay at a resort shouldn’t be the case. The pool was nice. The kids loved it. It was too rainy for the zoo or most outside activities which was unfortunate.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 May 2024
2 out of 5
by A verified traveler

Posted 29 Apr 2024
Granted, I rented the least expensive, and obviously most rustic, room, it still should've been cleaned adequately. There was a dirty sock behind one, and trash behind both nightstands; and so many cobwebs, I didn't dare stick my hand back there to plug in my phone charger. There were water and toothpaste spittle spots on the shelf in the bathroom. And I had to douse the room with odor eliminator to get rid of the horrible odor. There were also cigarette butts all around the "patio." The only reason I kept the room is because the bed and towels LOOKED clean!
4 out of 5
by A verified traveler

Posted 23 Apr 2024
Peaceful
3 out of 5
by A verified traveler

Posted 22 Apr 2024
the poop everywhere...the rooms were old
3 out of 5
by A verified traveler

Posted 21 Apr 2024
Room was quite dated and without many normal amenities. No kettle or fridge. There were ants in the washroom, an old (and very dusty) sock behind the bedside table.
4 out of 5
by A verified traveler

Posted 21 Apr 2024
It was ok