Ratings based on 560 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
Bathroom door was missing a piece of the lock so wouldn't close tightly. Black mold where the toilet seat (that was loose) joins the bowl. Shower head had too much pressure and actually was painful to shower as there was no adjustment available to the flow. Bed was comfortable and room was clean.
Comment from Hotel Management
21 May 2024 by Hotel Staff, Hotel Management
I apologies for all the issues that you experienced in your room though I really do want to Thank you so much for letting us know so maintenance can check and fix everything you mention, again I truly apologize
by A verified traveler
Posted 19 May 2024
This is my 2nd stay at this hotel. While it’s not fancy it’s very clean. The rooms are clean, the beds are super comfortable and there is a gym and washing facilities. There a little shop where you can buy food items to cook, drinks, snacks,some toiletries and washing powder. There is not a breakfast option but there is a Dennys next door. Just down the road there is a supermarkets, several stores, a cinema and several restaurants. There’s also a Starbucks and Macdonald near by. The area is very quiet.
Comment from Hotel Management
21 May 2024 by Hotel Staff, Hotel Management
Thank you for your kind review! We very much appreciate it!
by A verified traveler
Posted 19 May 2024
Staff friendly. Felt old and worn down but good ammenities
by A verified traveler
Posted 19 May 2024
The stay was fine, hotel was adequate. Minor inconveniences like bathroom fan not working.
by A verified traveler
Posted 13 May 2024
I have never had such a bad experience as I have had here. The room they gave us had a flickering light and they changed our room because they could not fix a light bulb. The new room had Doritos in the drawers and under the recliner. The people above us made so much noise. The TV had 2 scratches across the screen. IN addition there was tape on the walls as if people hung posters up. When we complained that we could not sleep the front desk said they have gotten other complaints. Nothing was done to correct the situation. I was scheduled to stay 2 nights and left after a night of no sleep. The staff at the lobby desk apologized and said I would get refunded for the 2nd night as I had to book another location. I have written them twice and no response other than an automated response stating that they got my email. This room was filthy, and we could not sleep, I would avoid this hotel. Since we could not slip and the place was dirty we should have been comped for the first night. Stay away!
by A verified traveler
Posted 5 May 2024
by A verified traveler from Catasauqua
Posted 30 Apr 2024
I was on the first floor and there was a spotlight that was shining directly into the room. No blinds available to close.
Comment from Hotel Management
1 May 2024 by Hotel Staff, Hotel Management
I am so sorry here that, next time wherever you stay please talk to the front desk because there absolutely were blinds in the room and the desk would have gladly helped you.
by A verified traveler
Posted 19 Apr 2024
Very clean and excellent service
Comment from Hotel Management
1 May 2024 by Hotel Staff, Hotel Management
Thank you so much I am glad you enjoyed your stay!!
by A verified traveler
Posted 18 Apr 2024
Complete kitchen was nice
Comment from Hotel Management
1 May 2024 by Hotel Staff, Hotel Management
Thank you so much!
by A verified traveler
Posted 16 Apr 2024
Nothing
