Ratings based on 987 Verified Reviews

4.0 out of 5
84% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 May 2024
5 out of 5
by A verified traveler

Posted 29 May 2024
Check in was fast and easy. The room has been newly remodel and it was beautiful. Bathroom was very clean and big! I also like the idea that you need to use your room key to access the elevators. Great security measure. Bed and pillows were great. And view was awesome too.
5 out of 5
by A verified traveler from WATERTOWN

Posted 13 May 2024
The front desk staff was very helpful and accommodating to our room requests. Check in was quick and easy. We also enjoyed breakfast at The Brew Brothers.
Comment from Hotel Management
15 May 2024 by Will Finn, Hotel Management
Thank you for your positive feedback, Maribeth! We're glad to hear that our front desk staff was helpful and that you enjoyed breakfast at The Brew Brothers. We hope to welcome you back soon!
5 out of 5
by A verified traveler

Posted 10 May 2024
Comment from Hotel Management
14 May 2024 by Will Finn, Hotel Management
We're overjoyed to hear you had a great experience at Isle Casino Hotel Waterloo, TJ. Thank you for choosing us!
5 out of 5
by A verified traveler

Posted 10 May 2024
Comment from Hotel Management
14 May 2024 by Will Finn, Hotel Management
We deeply cherish your 5-star rating and are thrilled to hear about your positive experience at Isle Casino Hotel Waterloo, Caitlin. Thank you for choosing to stay with us!
4 out of 5
by A verified traveler

Posted 1 May 2024
Nice place to stay. Casino and a good restaurant with reasonable prices.
Comment from Hotel Management
3 May 2024 by Will Finn, Hotel Management
Thank you for your review, Scott! We're glad you enjoyed your stay and dining experience at Isle Casino Hotel Waterloo. We hope to see you again soon!
5 out of 5
by A verified traveler from Streator

Posted 29 Apr 2024
Staff were very helpful for my friend who needed a wheelchair and everything was clean and welcoming
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Apr 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Apr 2024
1 out of 5
by A verified traveler from big bend

This traveler left a rating score only Posted 9 Apr 2024