Ratings based on 331 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
by A verified traveler
Posted 25 May 2024
Cheap yet very hom
by A verified traveler
Posted 21 May 2024
Ok
Comment from Hotel Management
21 May 2024 by Chelsea, Hotel Management
Thank you for staying with us at Boarders in Waterloo, Iowa. We appreciate you taking the time to provide us with feedback about your recent stay with us and we value your feedback. We hope to see you again when you are in our area and again thank you for staying with us.
by A verified traveler
Posted 21 May 2024
It was decent
Comment from Hotel Management
21 May 2024 by Chelsea, Hotel Management
Thank you for staying with us at Boarders in Waterloo, Iowa. We appreciate you taking the time to provide us with feedback about your recent stay with us and we value your feedback. We hope to see you again when you are in our area and again thank you for staying with us.
by A verified traveler
Posted 20 May 2024
Halls smelt like marajuna. Door didn’t work.
Comment from Hotel Management
20 May 2024 by Chelsea Brocka, Hotel Management
Thank you for staying with us at Boarders Inn and Suites in Waterloo, Iowa. We appreciate you taking the time to provide us with feedback about your recent stay with us and we value your feedback. We apologize for any inconvenience you experienced during your stay with us, and we hope you will give us another opportunity to make your next stay with us exceptional.
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
12 May 2024 by Chelsea Brocka, Hotel Management
Thank you for staying with us at Boarders Inn and Suites in Waterloo, Iowa. We appreciate you taking the time to provide us with feedback about your recent stay with us and we value your feedback. We apologize for any inconvenience you experienced during your stay with us, and we hope you will give us another opportunity to make your next stay with us exceptional.
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
12 May 2024 by Chelsea Brocka, Hotel Management
Thank you for staying with us at Boarders in Waterloo, Iowa. We appreciate you taking the time to provide us with feedback about your recent stay with us and we value your feedback. We hope to see you again when you are in our area and again thank you for staying with us.
by A verified traveler from Indianapolis
Posted 7 May 2024
It just isn’t real well kept up. Curtain missing the hangers on one end so looks saggy and unkempt. I specifically chose what was offered room-wise because of a deep soaking tub being offered as an amenity. The desk clerk said that room was taken already but there might be one in the room upstairs. There wasn’t, and the tub was actually too disgusting to sit in… I don’t feel it was dirty; just some kind of coating coming off… not sure… but I would be really ashamed to rent that to people, quite honestly. The breakfast was meager I would say.
But on the flip side… what does one expect for $60? Expectations aren’t super high at that price. The desk clerk was sweet but maybe not the most conscious of the consumer approval. Two empty laundry carts were in the front entry, nearby blocking the way. Trash cans were full. Just a messy appearance on the way in.
BUT… I loved the fact they had cotton sheets not horrible microfiber ones, and I had the BEST sleep in that bed! So for my purposes… it worked despite the flaws!!
Comment from Hotel Management
7 May 2024 by Chelsea Brocka, Hotel Management
Hi Dorothy! Thank you for bringing your concerns to our attention. We're sorry to hear about the inconveniences you experienced during your recent stay with us. We take feedback very seriously and will use them to make improvements for all our guests. We appreciate you staying with us.Again, I'm truly sorry and hope you will give us another opportunity to make your next stay great!Thank you again!
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
12 May 2024 by Chelsea Brocka, Hotel Management
Thank you for staying with us at Boarders in Waterloo, Iowa. We appreciate you taking the time to provide us with feedback about your recent stay with us and we value your feedback. We hope to see you again when you are in our area and again thank you for staying with us.
by A verified traveler
Posted 17 Apr 2024
Need serious update.
Comment from Hotel Management
17 Apr 2024 by Chelsea, Hotel Management
Thank you for staying with us at Boarders Inn and Suites in Waterloo, Iowa. We appreciate you taking the time to provide us with feedback about your recent stay with us and we value your feedback. We apologize for any inconvenience you experienced during your stay with us, and we hope you will give us another opportunity to make your next stay with us exceptional.
