Ratings based on 1,334 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Beaverton
Posted 2 Jun 2024
We had an amazing stay here. I booked this place due to location and the previous reviews. We were delighted. The staff is amazingly friendly and efficient. The were decorated nicely and most importantly the bed was comfortable! We had a lunch and 2 breakfasts in the restaurant. The meals were not overpriced and were quite tasty. Without a doubt, we will stay here again if we are in DC.
Comment from Hotel Management
3 Jun 2024 by General Manager , Hotel Management
Thank you so much for your wonderful feedback! We are thrilled to hear that you had an amazing stay with us and that our location, friendly staff, and comfortable accommodations met your expectations. It’s great to know you enjoyed your dining experiences as well. We look forward to welcoming you back on your next visit to D.C.! Safe travels!
by A verified traveler
Posted 31 May 2024
Great customer service
Comment from Hotel Management
31 May 2024 by General Manager , Hotel Management
Appreciate your feedback.Thank you.
by A verified traveler
Posted 31 May 2024
Great hotel in the heart of DC
Comment from Hotel Management
31 May 2024 by Thank you., Hotel Management
Appreciate your feedback.
by A verified traveler from Los Angeles
Posted 30 May 2024
Well done remodel of an old hotel.
Comment from Hotel Management
30 May 2024 by General Manager , Hotel Management
Thank you.
by A verified traveler from Springfield
Posted 30 May 2024
Bell-men helped with my luggage soon as I arrived considering I had my infant daughter with me bought it to my room the entryway lobby & outside courtyard were impeccably clean & staff @ front desk were polite people didn’t hear any noises in the hallways… Only thing I didn’t like was there’s no early check-in even if you were willing to pay a fee
Comment from Hotel Management
30 May 2024 by General Manager , Hotel Management
We appreciate your feedback and hope to welcome you and your family back in the future. Should you have any special requests for your next stay, please feel free to reach out to us directly.
by A verified traveler
Posted 29 May 2024
Comment from Hotel Management
30 May 2024 by General Manager , Hotel Management
Thank you.
by A verified traveler
Posted 29 May 2024
Historic building with great staff location food and the room was clean and comfortable. Would recommend
Comment from Hotel Management
29 May 2024 by General Manager , Hotel Management
Appreciate your feedback back.Thank you.
by A verified traveler
Posted 28 May 2024
The inn is absolutely beautiful amd the staff make you feel like you are king and queen during your stay. The rooms are roomy and the beds are so comfortable. There are a number of restaurants within a 5-10 min walk. You can also walk to the White House and other sights.
Would without question stay there again.
Comment from Hotel Management
28 May 2024 by General Manager, Hotel Management
It sounds like you had an amazing experience at the inn! It's wonderful to hear that the staff made you feel like royalty and that the accommodations were so comfortable. Being within walking distance of restaurants and attractions like the White House adds even more convenience to your stay. It's great to know you would definitely stay there again! Thanks for sharing your positive review.
by A verified traveler from Wilen b. Wollerau
Posted 27 May 2024
It was a nice hotel very well located in a safe area of Washington Downtown.
Walkable distance to the White House and the Capitol. Not near to a Metro Station.
The room was clean but they don’t make the room anymore until you check out (normally a cleaning person checks in a daily basis if everything is okay?).
No possibility to make a coffee, no supporting merchandises in the badroom except two bars of soap (1 body-, 1 hand-soap) and a little bottle of shampoo as well as conditioner.
The staff is very nice and helped with dooing the baggage in the taxi, but unfortunately, they did not checked if everything was given back from the restored luggage, so I had to drive back as soon as I realized that.
They did not help sending it with another cab or took responsability to ship it to my home address.
So overall, the price per night is to expensive comparing with other, similar hotels.
Comment from Hotel Management
28 May 2024 by General Manager , Hotel Management
Thank you for taking the time to share your feedback. We're glad to hear that you appreciated our convenient location and the assistance of our staff. However, we apologize for the inconveniences you experienced, especially with the room amenities and the issue with your luggage. Your comments are important to us, and we will address these concerns with our team to improve our services. We strive to provide a better experience for all our guests, and we hope to have the opportunity to welcome you back in the future.
by A verified traveler
Posted 27 May 2024
Clean room, very friendly staff. They let us check in and keep our luggages before our room is available.
Comment from Hotel Management
27 May 2024 by General Manager , Hotel Management
Appreciate your feedback.Thank you.
