Ratings based on 978 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
nice pool
Comment from Hotel Management
18 Jun 2024 by Wairakei Resort, Hotel Management
Dear Tama,Thank you for taking your time to leave a rating regarding your recent stay with us. We are extremely happy to get this rating from you and we appreciate the time you have taken to do so. We are delighted that you had a wonderful experience while staying at the Resort and we really look forward to welcoming you back again when you next visit Taupo. Kindest Regards Wairakei Resort
by A verified traveler
Posted 14 Jun 2024
Good place to stay
Clean and quiet.
Pools open till 11 pm
Comment from Hotel Management
16 Jun 2024 by Wairakei Resort, Hotel Management
Dear Jasjeet,Thank you for taking your time to leave a review regarding your recent stay with us. We are delighted to have received your fabulous review and we will be sharing this with our fellow staff members. We really look forward to welcoming you back to the resort the next time you visit Taupo. Kindest Regards Lisa WilsonWairakei Resort
by A verified traveler
Posted 14 Jun 2024
Beautiful area, grounds very well kept. Yes, it's not the most modern of hotels, but that's part of its charm. Very friendly and helpful staff. Thank you for a great stay
Comment from Hotel Management
17 Jun 2024 by Wairakei Resort, Hotel Management
Dear Sharon,Thank you for taking your time to leave a rating regarding your recent stay with us. We are extremely happy to get this rating from you and we appreciate the time you have taken to do so. We are delighted that you had a wonderful experience while staying at the Resort and we really look forward to welcoming you back again when you next visit Taupo. Kindest RegardsLisa WilsonWairakei Resort
by A verified traveler from Auckland
Posted 7 Jun 2024
Decent stay
Comment from Hotel Management
10 Jun 2024 by Wairakei Resort, Hotel Management
Dear Samantha,Thank you for taking your time to leave a rating regarding your recent stay with us. We are extremely happy to get this rating from you and we appreciate the time you have taken to do so. We are delighted that you had a wonderful experience while staying at the Resort and we really look forward to welcoming you back again when you next visit Taupo. Kindest Regards Wairakei Resort
by A verified traveler
Posted 3 Jun 2024
Family villa was dated
Comment from Hotel Management
4 Jun 2024 by Wairakei Resort, Hotel Management
Dear Carolyne,Thank you for providing feedback on your recent experience at Wairakei Resort.We are so sorry to hear that your experience did not meet our standards. We value our guests’ feedback and work hard to ensure that similar issues do not occur in the future.Kindest RegardsWairakei Resort
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
16 Jun 2024 by Wairakei Resort, Hotel Management
Dear Ma,Thank you for taking your time to leave a rating regarding your recent stay with us. We are extremely happy to get this rating from you and we appreciate the time you have taken to do so. We are delighted that you had a wonderful experience while staying at the Resort and we really look forward to welcoming you back again when you next visit Taupo. Kindest Regards Wairakei Resort
by A verified traveler
Posted 25 May 2024
Nice hot pools outside, tennis especially for a winter holiday when your giing to the snow mountains 1.5 hrs away
Comment from Hotel Management
25 May 2024 by Milla Rabuka, Hotel Management
Dear Priyashni,Thank you for taking your time to leave a rating regarding your recent stay with us. We are extremely happy to get this rating from you and we appreciate the time you have taken to do so. We are delighted that you had a wonderful experience while staying at the Resort and we really look forward to welcoming you back again when you next visit Taupo.Kindest RegardsMilla RabukaWairakei Resort
by A verified traveler
Posted 24 May 2024
Comfortable bed
Comment from Hotel Management
25 May 2024 by Milla Rabuka, Hotel Management
Dear Mary-RaeThank you for taking the time to leave a review regarding your recent stay at our resort. We are delighted to hear back from you and appreciate the time you have put into it. We love to hear how you enjoyed your time with us and we look forward to welcoming you back the next time you visit Taupo. Kindest RegardsMilla RabukaWairakei Resort
by A verified traveler
Posted 12 May 2024
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Comment from Hotel Management
13 May 2024 by Wairakei Resort, Hotel Management
Dear Peter,Thank you for taking your time to leave a rating regarding your recent stay with us. We are extremely happy to get this rating from you and we appreciate the time you have taken to do so. We are delighted that you had a wonderful experience while staying at the Resort and we really look forward to welcoming you back again when you next visit Taupo. Kindest Regards Wairakei Resort
by A verified traveler
Posted 6 May 2024
Absolutely stunning resort ! Heaps of parking. The pool was absolutely amazing with how warm it was. The rooms were quiet and peaceful. The staff were very lovely to deal with. Two things I would like to point out is our room was quite hard to find due to lack of signage to room 605 and I respectfully ask that someone is to look into infant safe sleeping as adding a extra mattress to a portacot is dangerous it even says on the ports cot not to do so. :)
Otherwise thank you so much and we will definitely be back
Comment from Hotel Management
6 May 2024 by Wairakei Resort, Hotel Management
Dear Tania,Thank you for taking your time to leave a rating regarding your recent stay with us. We are extremely happy to get this rating from you and we appreciate the time you have taken to do so. Thank you for letting us know about the mattress we are going to look into that further,We are delighted that you had a wonderful experience while staying at the Resort and we really look forward to welcoming you back again when you next visit Taupo. Kindest Regards Wairakei Resort
