Ratings based on 984 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 May 2024
I have stayed at this property many times, as I enjoy it for business.
However, this was the first time I was given a room with no shower, only a tub.
I was a bit confused as 1. This has never happened to me and 2. The Room Type description says that there is a tub and shower.
If having a shower is a dealbreaker for you, use this review as a warning to make sure you double check when you check-in.
Other than this recent experience, I enjoy this property.
by A verified traveler
Posted 27 May 2024
Love the pool area
Comment from Hotel Management
28 May 2024 by Noe, Hotel Management
Thank you for choosing to stay with us. We appreciate your patronage and will certainly look forward to your next visit with us.
by A verified traveler
Posted 26 May 2024
Everything was amazing. Pool was a big hit with the kids and husband lol. Room was nice and they have a full kitchen which helps minimize food costs by being able to cook breakfast ,lunch and dinner. Cant wait to stay here again
Comment from Hotel Management
28 May 2024 by Noe, Hotel Management
Thank you for your feedback and 5-star review. It is great to hear what a wonderful stay you had and that overall, you enjoyed the amenities and our property. We look forward to welcoming you back again.
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
22 May 2024 by Noe, Hotel Management
Thank you for your review. I am sorry we did not fulfill your expectations during your stay with us. We hope for a future opportunity to provide a much more satisfying experience. We wish you well on your future travels.
by A verified traveler
Posted 18 May 2024
Property is nice and clean employees very nice the only bad is this is the first resort where I stayed that check out is at 10am . Everywhere else is at 11am with some even at 12am
Comment from Hotel Management
22 May 2024 by Noe, Hotel Management
Thank you again for choosing to stay with us, and we hope to host you again soon!
by A verified traveler
Posted 18 May 2024
The location was beautiful and the staff was very friendly. Convenient location if you want to explore various parts of the island. Lots of places to walk with on the property.
Comment from Hotel Management
19 May 2024 by Teresa Gonzalez, Hotel Management
We want to Thank you for taking the time to share your recent experience with us and are glad you overall enjoyed your stay with us. Our company values really emphasize giving exceptional customer service and we love hearing our guest and owners’ stories along with how much they've enjoyed their stay. Thank you for choosing to stay with us on this visit and we look forward to welcoming you back home again soon!
by A verified traveler
Posted 16 May 2024
The staff was very polite and courteous.
Comment from Hotel Management
16 May 2024 by Noe, Hotel Management
Thank you for choosing to stay with us. We appreciate your patronage and will certainly look forward to your next visit with us.
by A verified traveler
Posted 14 May 2024
Free parking, multiple pools/hot tub, restaurant on site, live entertainment and more than efficient amenities in the room including a kitchen and washer/dryer. My most favorite resort I have ever stayed at. Truly a gem!
Comment from Hotel Management
15 May 2024 by Noe, Hotel Management
Thank you for choosing to stay with us. We appreciate your patronage and will certainly look forward to your next visit with us.
by A verified traveler from Kahului
Posted 12 May 2024
The rooms were so clean and well equipped. I would recommend ot to all my friends..LOVED IT !!
Comment from Hotel Management
13 May 2024 by Teresa Gonzalez, Hotel Management
Thank you so much for your feedback. We wish you well on your future travels.
by A verified traveler
Posted 12 May 2024
It was pretty nice. Staff were not very friendly and accomodating except the 2 guys from the bistro, the server and the bar tender. We bought a timeshare from Kama. She was awesome. We would prefer to go back to Maui or Oahu. Hard to
Find an access to the ocean there, although i expected that but not that bad😂.
Comment from Hotel Management
13 May 2024 by Teresa Gonzalez, Hotel Management
Thank you so much for your feedback. We wish you well on your future travels.
