Ratings based on 989 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Absolutely love this property so clean and room smile well taken care of. One thing I do need is better lighting in the room especially the bathroom.
Comment from Hotel Management
3 Jun 2024 by Hilton Virginia Beach Oceanfront, Hotel Management
Hello Wanda, thank you for your positive rating and kind words about our property. We are delighted that you found the rooms clean and well-maintained. Your feedback about the lighting, especially in the bathroom, is valuable to us. We will certainly work on improving this aspect to enhance your future stays with us.Yours in hospitality,Kristin Milleson, General Manager
by A verified traveler
Posted 31 May 2024
The hotel’s beautiful interior creates a welcoming and luxurious atmosphere. The staff were incredibly friendly and helpful, and the beds were extremely comfortable, ensuring a good night’s sleep. The view of the beach from my room was amazing, providing a perfect backdrop for relaxation. The amenities, including the rooftop infinity pool, were fantastic, and the smell of the lobby was unmatched – I complimented it every time I walked through. The cleanliness of the hotel and my room was impeccable.
I had to leave early due to a family emergency, and the General Manager kindly approved a full comp for the night I didn’t stay, which was very much appreciated. There was also ample free parking for Hilton customers.
However, there were a few downsides. The infinity pool had some old trash around the edges, and the hot tub was out of service on my last day. The indoor pool wasn’t warm enough for my liking. The hotel was noisy due to construction and frequent fighter jets overhead, and I didn’t get the walk-in shower I expected. Despite these issues, I enjoyed my stay and would return.
I’m not a Hilton Honors member, but I always choose Hilton hotels for my vacations multiple times a year and wouldn’t consider staying anywhere else.
Comment from Hotel Management
31 May 2024 by Hilton Virginia Beach Oceanfront, Hotel Management
Hi Adrian, thank you for sharing your experience with us and for choosing Hilton hotels for your vacations. We're thrilled to hear that you enjoyed the beautiful interior, friendly staff, and comfortable beds during your stay. Your compliments on the amenities and cleanliness truly mean a lot to us. We apologize for the issues you faced with the pool cleanliness, hot tub, indoor pool temperature, and noise disturbances. Your feedback is invaluable in helping us enhance our services. We're delighted you had an overall positive experience and would be honored to welcome you back in the future.Yours in hospitality,Kristin Milleson, General Manager
by A verified traveler
Posted 30 May 2024
Comment from Hotel Management
31 May 2024 by Hilton Virginia Beach Oceanfront, Hotel Management
Hi Jayme, thank you for the 5-star rating! Your support means a lot to us. We are thrilled to hear about your positive experience. Your feedback encourages us to continue delivering exceptional service. Looking forward to hosting you again soon!Yours in hospitality,Kristin Milleson, General Manager
by A verified traveler
Posted 24 May 2024
Comment from Hotel Management
25 May 2024 by Hilton Virginia Beach Oceanfront, Hotel Management
Hi Gina, we appreciate your 5-star rating! Your positive review is truly motivating for us. Thank you for choosing us for your stay. We look forward to welcoming you back for another memorable experience.Yours in hospitality,Kristin Milleson, General Manager
by A verified traveler
Posted 14 May 2024
Beds were terrible.
by A verified traveler
Posted 13 May 2024
Everything was excellent. Room was great… clean and comfortable.
Comment from Hotel Management
13 May 2024 by Hilton Virginia Beach Oceanfront, Hotel Management
Hello JoAnne, thank you for sharing your positive experience with us and for the 5-star rating! We are thrilled to hear that you found the room clean and comfortable during your stay. Your kind words motivate us to continue providing exceptional service. We appreciate your feedback and look forward to welcoming you back for another great stay.Yours in hospitality,Kristin Milleson, General Manager
by A verified traveler
Posted 12 May 2024
Nice, clean, convenient
Comment from Hotel Management
12 May 2024 by Hilton Virginia Beach Oceanfront, Hotel Management
Hi Asia, thank you for your positive rating! We're thrilled to hear that you found your experience nice, clean, and convenient. Your feedback is greatly appreciated.Yours in hospitality,Kristin Milleson, General Manager
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
13 May 2024 by Hilton Virginia Beach Oceanfront, Hotel Management
Hi David, thank you for the top rating! Your rating is greatly appreciated.Yours in hospitality,Kristin Milleson, General Manager
by A verified traveler
Posted 29 Apr 2024
Very clean
Comment from Hotel Management
30 Apr 2024 by Hilton Virginia Beach Oceanfront, Hotel Management
Hello Frank, we appreciate your positive feedback on the cleanliness of our facilities. Your comments inspire us to continue providing exceptional service. Thank you for choosing to stay with us.Yours in hospitality,Kristin Milleson, General Manager
by A verified traveler
Posted 25 Apr 2024
Always Love staying at Hilton Oceanfront
Comment from Hotel Management
30 Apr 2024 by Hilton Virginia Beach Oceanfront, Hotel Management
Hi Mark, thank you for your 5-star rating! We truly appreciate your loyalty and love for staying at Hilton Oceanfront.Yours in hospitality,Kristin Milleson, General Manager
