Ratings based on 651 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jun 2024
During my stay, it seems like the hotel did NOT have my reservation registered from Expedia. The staff worked incredibly hard to make sure I had a room. They upgraded me to a room with a jacuzzi (but of an overrated room tbh but I'm thankful regardless).
I was supposed to receive a perk of a free glass of wine but honestly, I didn't want to ask any more of the staff since they worked so hard to give me my room.
This problem might be moreso the communication between Expedia and The Parker Hotel Vancouver. This would have been a LOT worse if the hotel did not have any space. And I wasn't the only one of the day. There were apparently multiple cases just like mine. This should be addressed.
The overall quality of the place is alright. Feels like an average 3 star hotel. Hotel staff is definitely top notch. The actually room is rather low quality. Cracks in the corners of the room. Little scratches and bumps here and there. Like, you definitely won't have a bad time here, but it isn't the Five Star place you would think it is advertised as.
Staff: 11/10
Hotel Rooms: 6/10
Elevators: 6/10
Overall: 7/10 mainly because of the staff.
by A verified traveler
Posted 18 Jun 2024
Really don’t like as a resident if you don’t have a reservation in the restaurant it’s difficult to get a table. I sat at the bar but felt u comfortable when 2 business men decided to pop expensive champagne to impress young girls. I asked the Bar man if I could move to a table only for my request to take 15 minutes before he asked the restaurant manager who looked at me with that “it’s never going to happen” attitude. I went up the road to eat, not ideal after a long haul flight into Vancouver.
Comment from Hotel Management
18 Jun 2024 by Executive Team, Hotel Management
Thank you for letting us know and for your feedback. We are sharing the information with the management to improve our services.
by A verified traveler
Posted 18 Jun 2024
by A verified traveler
Posted 17 Jun 2024
Lovely hotel. Staff is so nice.
Comment from Hotel Management
17 Jun 2024 by Executive Team, Hotel Management
Thank you for the valuable feedback
by A verified traveler
Posted 17 Jun 2024
We absolutely loved our stay here, the hotel location couldn't get any better, the rooms were great and clean, comfy beds, great shower, the valet and parking were super secure and the valet staff were amazing, the rooftop patio was awesome. The only thing that needs some help and a set of dumbbells is the exercise room. That was lacking for sure.
Comment from Hotel Management
17 Jun 2024 by Nguyen, Hotel Management
Thank you for staying with us and taking the time to post the review. Appreciate your comments very much. Glad to hear you had a great time with us. Thank you for choosing us for your stay in Vancouver. Hope to see you again.Warm regards. Executive Team.
by A verified traveler
Posted 17 Jun 2024
Thanks!
Comment from Hotel Management
17 Jun 2024 by Nguyen, Hotel Management
Thank you for staying with us and taking the time to post the review. Appreciate your comments very much. Glad to hear you had a great time with us. Thank you for choosing us for your stay in Vancouver. Hope to see you again.Warm regards. Executive Team.
by A verified traveler
Posted 14 Jun 2024
Pretty awesome venue
Comment from Hotel Management
15 Jun 2024 by Executive Team, Hotel Management
Thank you for staying with us and taking the time to post the review. Appreciate your comments very much. Glad to hear you had a great time with us. Thank you for choosing us for your stay in Vancouver. Hope to see you again.Warm regards. Executive Team.
by A verified traveler
Posted 14 Jun 2024
Staff is really friendly and helpful, specially Tim at the front desk!
Comment from Hotel Management
15 Jun 2024 by Executive Team, Hotel Management
Thank you for staying with us and taking the time to post the review. Appreciate your comments very much. Glad to hear you had a great time with us. Thank you for choosing us for your stay in Vancouver. Hope to see you again.Warm regards. Executive Team.
by A verified traveler
Posted 13 Jun 2024
Comment from Hotel Management
15 Jun 2024 by Executive Team, Hotel Management
Thank you for staying with us and taking the time to post the review. Appreciate your comments very much. Glad to hear you had a great time with us. Thank you for choosing us for your stay in Vancouver. Hope to see you again.Warm regards. Executive Team.
by A verified traveler
Posted 13 Jun 2024
Comment from Hotel Management
15 Jun 2024 by Executive Team, Hotel Management
Thank you for staying with us and taking the time to post the review. Appreciate your comments very much. Glad to hear you had a great time with us. Thank you for choosing us for your stay in Vancouver. Hope to see you again.Warm regards. Executive Team.
