Ratings based on 986 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
Property is very well maintained and staff was very accomodating.
Comment from Hotel Management
27 May 2024 by Kate Martin, Hotel Management
Dear Michael,Thank you for your feedback. We hope to welcome you back at the Shangri-La Vancouver soon.Kind regards,Kate Martin
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
23 May 2024 by Kate Martin, Hotel Management
Dear Sheena,We appreciate you rating us 5 out of 5. We hope to see you again at the Shangri-La Vancouver soon.Kind regards,Kate MartinHotel Manager
by A verified traveler
Posted 2 May 2024
Comment from Hotel Management
23 May 2024 by Kate Martin, Hotel Management
Dear Robert,Thank you for rating us 5 out of 5. We look forward welcoming you back at the Shangri-La Vancouver soon.Kind regards,Kate MartinHotel Manager
by A verified traveler
Posted 25 Apr 2024
Lovely hotel, lovely staff
Comment from Hotel Management
29 Apr 2024 by Kate Martin, Hotel Management
Dear joshua,We are glad to hear that you enjoyed our lovely hotel and experience the personalized service of our colleagues. We hope to welcome you back at the Shangri-La Vancouver soon.Kind regards,Kate MartinHotel Manager
by A verified traveler from Toronto
Posted 22 Apr 2024
Top notch service. Everything as expected and more with a quality brand like this hotel. Staff were all lovely and very helpful.
Comment from Hotel Management
23 Apr 2024 by Kate Martin, Hotel Management
Dear Carrie,We appreciate you sharing your feedback and delighted to hear that you experienced the lovely service from our colleagues. We look forward welcoming you back soon.Kind regards,Kate Martin
by A verified traveler from Daly city
Posted 17 Apr 2024
Close to everything
Comment from Hotel Management
18 Apr 2024 by Kate Martin, Hotel Management
Dear Hung,Thank you for rating us 5. We hope to welcome you back soon.Kind regards,Kate Martin
by A verified traveler
Posted 17 Apr 2024
Exceptional in every way.
Comment from Hotel Management
18 Apr 2024 by Kate Martin, Hotel Management
Dear John,Thank you for rating us 5. We hope to welcome you back soon.Kind regards,Kate Martin
by A verified traveler
Posted 13 Apr 2024
If I could rate this hotel any higher I would. Loved our stay.
Comment from Hotel Management
16 Apr 2024 by Kate Martin, Hotel Management
Dear Lisa,Thank you for the feedback. I am glad to hear that you had a lovely stay with us. We hope to have the opportunity to welcome you back at the Shangri-La Vancouver soon.Kind regards,Kate MartinHotel Manager
by A verified traveler
Posted 11 Apr 2024
I loved everything about this hotel. The location was near several upscale shops and restaurants. The staff was pleasant and helpful. Would stay here again
Comment from Hotel Management
16 Apr 2024 by Kate Martin, Hotel Management
Dear Lori,It is lovely to hear that you loved our hotel and was able to enjoy our convenient location and helpful colleagues. We look forward welcoming you back soon.Kind regards,Kate MartinHotel Manager
by A verified traveler
Posted 8 Apr 2024
It’s what is expected of a Shanghai-la hotel
Comment from Hotel Management
9 Apr 2024 by Kate Martin, Hotel Management
Dear Antone,Thank you for rating us 5 out of 5. We are delighted to meet your expectations during your recent stay with us and look forward to welcome you back at the Shangri-La Vancouver soon.Kind regards,Kate MartinHotel Manager
