Ratings based on 992 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 May 2024
Walked in the front door to be greeted pleasantly & checkin process completed, simple, quick. Room is pleasant, too tired to go out but dinner in hotel restaurant was quite a pleasant surprise. Clam chowder was amazing, calamari a little more done than personal preference would like but good, chicken strips were outstanding and yam fries were excellent. Wait staff were super pleasant and attentive. I’d definitely come back if opportunity arose.
Comment from Hotel Management
22 May 2024 by Brian, Hotel Management
Dear Margaret, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and thank you for your positive feedback. We are happy to hear that you enjoyed the stayed. We look forward to seeing you again. Best regards,Brian Guest Services Manager
by A verified traveler
Posted 21 May 2024
Comment from Hotel Management
22 May 2024 by Brian, Hotel Management
Dear Ben, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager
by A verified traveler
Posted 20 May 2024
Good enough
Very happy they facilitated a room on my morning arrival
Comment from Hotel Management
21 May 2024 by Brian, Hotel Management
Dear David, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager
by A verified traveler
Posted 18 May 2024
I like the restaurant and access to swim or lift weights good food places in area
Comment from Hotel Management
21 May 2024 by Brian, Hotel Management
Dear Paul, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and thank you for your positive feedback. We look forward to seeing you again. Best regards,Brian Guest Services Manager
by A verified traveler
Posted 16 May 2024
Nice property!
Comment from Hotel Management
17 May 2024 by Brian, Hotel Management
Dear Amin, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and thank you for your positive feedback. We look forward to seeing you again. Best regards,Brian Guest Services Manager
by A verified traveler
Posted 15 May 2024
Found parking expensive as a guest
Comment from Hotel Management
17 May 2024 by Brian, Hotel Management
Dear Russ,Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager
by A verified traveler
Posted 13 May 2024
Was easy to get around on bus and train
Comment from Hotel Management
15 May 2024 by Brian, Hotel Management
Dear Catherine, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and thank you for your positive feedback. We look forward to seeing you again. Best regards,Brian Guest Services Manager
by A verified traveler
Posted 9 May 2024
This property was fabulous mainly because of the staff! Everyone, and I mean everyone was so kind and courteous! Will definitely stay there again and again and again!
Comment from Hotel Management
10 May 2024 by Brian, Hotel Management
Dear Mary,Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and thank you for your positive feedback. We look forward to seeing you again. Best regards,Brian Guest Services Manager
by A verified traveler
Posted 8 May 2024
Elevator did not work and beds were very uncomfortable
Comment from Hotel Management
10 May 2024 by Brian, Hotel Management
Dear Chantelle,Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager
by A verified traveler
Posted 6 May 2024
With the price of the rooms being as high as they were, you would think a continental breakfast would be included with all the rooms not just some.
Also the gym area was limited in what they had and the pool area was hard to get in and out of for people with disabilities.
Comment from Hotel Management
6 May 2024 by Brian, Hotel Management
Dear Tina, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and thank you for your feedback. We are sorry for the inconveniences and misunderstood when booking the reservation. unfortunately, the breakfast will not be included if you did not choose to book the accommodation with breakfast rate.
