Ratings based on 986 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
21 May 2024 by harry, Hotel Management
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver
by A verified traveler
Posted 19 May 2024
Always been my favorite hotel in Richmond
Comment from Hotel Management
20 May 2024 by harry, Hotel Management
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver
by A verified traveler
Posted 19 May 2024
Thanks
Comment from Hotel Management
20 May 2024 by harry, Hotel Management
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver
by A verified traveler
Posted 15 May 2024
Great property with fantastic dining room/bar.
A lot further from the airport than we expected, with not a lot nearby within walking distance. They do offer a half-hourly free shuttle service to the airport, however, on one occasion, the driver just decided to not turn up for pick up and we were left waiting for more than 45 minutes outside the airport!!
Comment from Hotel Management
15 May 2024 by Ken P., Hotel Management
Good Day! Thank you for taking the time to tell us about your experience at Holiday Inn VANCOUVER AIRPORT- RICHMOND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly.
by A verified traveler
Posted 15 May 2024
We did not know location of hotel was fairly remote.
Comment from Hotel Management
15 May 2024 by Ken P., Hotel Management
Good Day! Thank you for taking the time to tell us about your experience at Holiday Inn VANCOUVER AIRPORT- RICHMOND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly.
by A verified traveler
Posted 14 May 2024
Everything was great. Beds were sooooo comfortable. But coffee machine was broken and no complimentary bottled water in fridge.
Comment from Hotel Management
15 May 2024 by Ken P., Hotel Management
Good Day! Thank you for taking the time to tell us about your experience at Holiday Inn VANCOUVER AIRPORT- RICHMOND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly.
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
13 May 2024 by harry, Hotel Management
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver
by A verified traveler from Chino
Posted 9 May 2024
Everybody has been very nice. The room is clean. The bed is comfy. Transportation was provided from the airport. It has been an easy & great experience.
Comment from Hotel Management
13 May 2024 by harry, Hotel Management
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver
by A verified traveler
Posted 8 May 2024
Great location for travel to and from the airport. Clean rooms and very friendly staff.
Comment from Hotel Management
13 May 2024 by harry, Hotel Management
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver
by A verified traveler from Mamaroneck
Posted 4 May 2024
Highly recommend this hotel. Very clean and convenient from the airport and to go into downtown by Uber.
Comment from Hotel Management
13 May 2024 by harry, Hotel Management
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver
