Ratings based on 1,448 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jun 2024
The property has excellent service and security.
Comment from Hotel Management
13 Jun 2024 by Fairmont Waterfront, Hotel Management
Thank you for sharing your review. We are delighted to hear that you enjoyed your stay. We hope to see you again soon.
by A verified traveler
Posted 13 Jun 2024
Super convienient after our cruise
Comment from Hotel Management
13 Jun 2024 by Fairmont Waterfront, Hotel Management
Thank you for sharing your review. We are delighted to hear that you enjoyed our location. We hope to see you again soon.
by A verified traveler
Posted 11 Jun 2024
Our stay was perfect! We both loved staying with you and would stay again.
Thank you, Kimberly & Troy Sasse
Comment from Hotel Management
11 Jun 2024 by Guest Relation Manager, Hotel Management
Thank you for your review. We are looking forward to welcome you back in the near future.
by A verified traveler
Posted 8 Jun 2024
Excellent service and wonderfully helpfull staff.
Comment from Hotel Management
9 Jun 2024 by Fairmont Waterfront, Hotel Management
Thank you for your great feedback!
by A verified traveler
Posted 8 Jun 2024
We arrived the night before our cruise and wanted a hotel within walking distance of the cruise terminal. The hotel was very nice and clean. We arrived quite late, but the front desk staff was helpful and got us checked in quickly. The room was clean and quiet. The concierge desk had good breakfast recommendations & the location was an easy walk with our luggage to the cruise terminal. Highly recommend.
Comment from Hotel Management
8 Jun 2024 by Fairmont Waterfront. , Hotel Management
Good day Nicole, Thank you for your feedback and I am glad to hear you enjoyed our location, front desk services and housekeeping cleanness. Also, we are hearted to know our concierge was able to assist you in everyone's favor. Sincerely,Elizabeth Van HooydonkDirector of Operations.
by A verified traveler
Posted 5 Jun 2024
Comment from Hotel Management
6 Jun 2024 by Fairmont Waterfront, Hotel Management
Thank you for your great feedback!
by A verified traveler
Posted 4 Jun 2024
Comment from Hotel Management
6 Jun 2024 by Fairmont Waterfront. , Hotel Management
Good day Mary, Thank you for your feedback and we appreciate your time spent with us. We are also glad to hear you enjoyed your stay at Fairmont Waterfront.Sincerely,Elizabeth Van HooydonkDirector of Operations
by A verified traveler from Victoria
Posted 4 Jun 2024
The best value is the Gold Floor. It's worth the upgrade.
Comment from Hotel Management
4 Jun 2024 by Fairmont Waterfront, Hotel Management
Thank you for your great feedback!
by A verified traveler
Posted 2 Jun 2024
Beautiful views and well cared for property
Comment from Hotel Management
3 Jun 2024 by Guest Relation Manager, Hotel Management
Thank you fore your review. We are looking forward to welcome you back in the near future.
by A verified traveler
Posted 1 Jun 2024
Great stay!
Comment from Hotel Management
1 Jun 2024 by Fairmont Waterfront. , Hotel Management
Good day Jeanette, Thank you for your feedback. We appreciate your stay at Fairmont Waterfront and we are glad to hear you enjoyed your stay.Warmest regards, SincerelyElizabeth Van HooydonkDirector of Operations
