Ratings based on 1,505 Verified Reviews

3.6 out of 5
3.8 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 11 Jun 2024
Just blocks from the cruise port! Staff was friendly and very helpful with recommendations. Rooms were clean and bed was comfortable. Would definitely stay here again.
5 out of 5
by A verified traveler

Posted 11 Jun 2024
This is an older hotel in downtown Vancouver. It's near the Waterfront, so convenient to the Cruise terminal. The hotel is dated, the rooms are small, but it was clean. Bed was comfortable. Check in was quick. This was the most reasonably priced hotel near Canada Place, so that's why we chose it. It was fine for one night.
5 out of 5
by A verified traveler

Posted 9 Jun 2024
Cleverly remodeled and updated property. Our room was small like a NYC hotel but very modern and comfortable. The location is ideal for a pre cruise stay as it is walking distance to the cruise port. Ther were any number of convenient pubs and restaurants. Judging from our room plus sized people would be less comfortable. The bathroom and shower was small. Taxi from the airport was. Cn 41 tip.
3 out of 5
by A verified traveler

Posted 9 Jun 2024
Small old overprice hotel….but the best value for the price in the downtown core of Vancouver. Ok for a one night stay.
2 out of 5
by A verified traveler

Posted 9 Jun 2024
The elevator is slow, small and was out of service on one of the mornings. The old window AC unit was loud and disruptive to sleep. The walls are paper thin and you can hear noise from other rooms, the hallway and elevator bank. The shower water pressure was poor and bathroom was very rundown. The bed was comfortable, the staff were nice and the location was great. This is fine for one night if you have no other options and want to be downtown.
5 out of 5
by A verified traveler

Posted 9 Jun 2024
Convenient location
5 out of 5
by A verified traveler

Posted 8 Jun 2024
very friendly and helpful desk clerks breakfast awesome
Comment from Hotel Management
8 Jun 2024 by Christine, Hotel Management
Thank you Honorata for your kind words! We're thrilled to hear that you had a positive experience with our friendly and helpful desk clerks. It's also great to know that you enjoyed our awesome breakfast. We hope to have the pleasure of welcoming you back again soon!
5 out of 5
by A verified traveler

Posted 7 Jun 2024
Great location especially going to the cruise port
Comment from Hotel Management
8 Jun 2024 by Christine, Hotel Management
Thank you Young ok for your positive feedback! We're delighted to hear that you found our location convenient, especially for accessing the cruise port. We hope you had a fantastic cruise, and we look forward to welcoming you back again in the future!
5 out of 5
by A verified traveler

Posted 5 Jun 2024
The staff were so friendly and helpful. Great location, close to the cruiseport. They let us check in early, no questions asked.
Comment from Hotel Management
8 Jun 2024 by Christine, Hotel Management
Thank you William for your wonderful review! We're thrilled to hear that you had a positive experience with our friendly and helpful staff. We're delighted that our location near the cruise port suited your needs and that you appreciated our flexibility with early check-in. We look forward to welcoming you back again soon!
5 out of 5
by A verified traveler from Zion Crossroads

Posted 5 Jun 2024
Small rooms and terrible WiFi. Great location.
Comment from Hotel Management
8 Jun 2024 by Christine, Hotel Management
Thank you Greg for taking the time to share your feedback. We apologize for any inconvenience caused by the size of our rooms and the quality of our WiFi. We're glad to hear that you found our location great, and we'll work on addressing the issues you mentioned to enhance our guests' experience.