Ratings based on 49 Verified Reviews

4.6 out of 5
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Honolulu

Posted 16 May 2024
This is a very relaxing property. The staff is very helpful and facilities are clean and modern. This is my go to place to relax from the hustle in Tokyo.
Comment from Hotel Management
17 May 2024 by Fairfield By Marriott Tochigi Utsunomiya Front, Hotel Management
Mr.DeanThank you for choosing to stay us at Fairfield By Marriott Tochigi Utsunomiya.Also, thank you so much for your continued patronage.We apologize for the inconvenience of no restaurants inside the hotel and no bathtubs inside the room.In our hotels running by Fairfield By Marriott Michi-no-Eki Project, instead of setting up restaurants inside hotels or bathtubs inside rooms,our concept is to contribute to our local community by having our guests discover a lot of charm by visiting our local restaurants and hotsprings etc.We will keep trying our best to provide our guests with comfortable stay.We are looking forward to welcoming you back again in the near future!Fairfield By Marriott Tochigi Utsunomiya Frontdesk
5 out of 5
by A verified traveler

Posted 6 May 2024
Convenient location and very helpful staff.
Comment from Hotel Management
7 May 2024 by Fairfield By Marriott Tochigi Utsunomiya Frontdesk, Hotel Management
Thank you for choosing to stay us at Fairfield By Marriott Tochigi Utsunomiya. Also, we would like to thank you again for taking your time to complete our questionnaire. In our hotels running by Fairfield By Marriott Michi-no-Eki Project, instead of setting up restaurants inside hotels or bathtubs inside rooms,our concept is to contribute to our local community by having our guests discover a lot of charm by visiting our local restaurants and hotsprings etc. We will keep trying our best to provide our guests with comfortable stay. We are looking forward to welcoming you back again in the near future! Fairfield by Marriott Tochigi Utsunomiya Front
5 out of 5
by A verified traveler from Honolulu

Posted 17 Nov 2023
Excellent property for relaxing or remote work. Helpful and courteous staff. Decor is modern. Limited dining and shopping close by.
Comment from Hotel Management
18 Nov 2023 by Reception,Fairfield By Marriott Tochigi Utsunomiya, Hotel Management
Thank you for taking your time to review your stay with us at Fairfield by Marriott Tochigi Utsunomiya. We are continuing the preparation for guiding you to the restaurants around our hotel and sightseeing spots in Tochigi so that you can enjoy them based on our hotel. Thank you so much for staying with us. Looking forward to welcoming you back to Tochigi soon!
5 out of 5
by A verified traveler

Posted 12 Nov 2023
Such a lovely hotel. The staff are excellent, they gave us so much information about where to eat. The rooms are well designed. Highly recommend.
Comment from Hotel Management
12 Nov 2023 by Reception,Fairfield By Marriott Tochigi Utsunomiya, Hotel Management
Thank you for taking the time to review your stay with us at the Fairfield by Marriott Tochigi Utsunomiya. We are continuing the preparation for guiding you to the restaurants around our hotel and sightseeing spots in Tochigi so that you can enjoy them based on the hotel. Thank you so much for staying with us. Looking forward to welcoming you back to Tochigi soon!
5 out of 5
by A verified traveler

Posted 27 Oct 2023
The staff here is wonderful and the rooms are very well appointed and clean. I like the washing machine they have on the first time and the free coffee.
Comment from Hotel Management
29 Oct 2023 by Reception,Fairfield By Marriott Tochigi Utsunomiya, Hotel Management
Thank you for taking the time to review your stay with us at the Fairfield by Marriott Tochigi Utsunomiya. We are continuing the preparation for guiding you to the restaurants around our hotel and sightseeing spots in Tochigi so that you can enjoy them based on the hotel. Thank you so much for staying with us. Looking forward to welcoming you back to Tochigi soon!
4 out of 5
by A verified traveler

Posted 26 Oct 2023
Comfortable and clean. Reasonable value. Area around only had one restaurant open in the evening. Luckily, it was a microbrewery!
Comment from Hotel Management
27 Oct 2023 by The reception, Fairfield By Marriott Tochigi , Hotel Management
Thank you for taking the time to review your stay with us at the Fairfield by Marriott Tochigi Utsunomiya. We are continuing the preparation for guiding you to the restaurants around our hotel and sightseeing spots in Tochigi so that you can enjoy them based on the hotel. Thank you so much for staying with us. Looking forward to welcoming you back to Tochigi soon!
5 out of 5
by A verified traveler

Posted 12 Oct 2023
Don’t usually leave hotel reviews but want to make a special mention to Sakanushi San, she was incredibly helpful friendly and kind and made our stay even more comfortable and memorable in this beautiful part of the world. We look forward to returning again when we can. ☺️✌️ kinda regards from Australia and Taiwan.
Comment from Hotel Management
13 Oct 2023 by Fairfield By Marriott Tochigi Utsunomiya, Hotel Management
Thank you for taking the time to review your stay with us at the Fairfield by Marriott Tochigi Utsunomiya. We are continuing the preparation for guiding you to the restaurants around our hotel and sightseeing spots in Tochigi so that you can enjoy them based on the hotel. Thank you so much for staying with us. Looking forward to welcoming you back to Tochigi soon! From the reception, Fairfield By Marriott Tochigi Utsunomiya
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Sep 2022
5 out of 5
by A verified traveler

Great Hotel!

Posted 18 Jul 2022 on Hotels
This is a wonderful hotel. The room space is very well planned. The bed and bedding are the most comfortable we have experienced in Japan!
Comment from Hotel Management
19 Jul 2022 by Fairfield by Marriott Tochigi Utsunomiya , Hotel Management
Thank you so much for such a great review and I am delighted that you enjoyed your stay with us. It is quite an honor to read that you felt your stay was remarkable, and I do hope that I can welcome you back personally upon your next stay with us at the Fairfield by Marriott Tochigi Utsunomiya. Looking forward to welcoming you back to the Tochigi soon!
4 out of 5
by A verified traveler

Posted 5 May 2024
清潔で部屋も広め。ロビーの雰囲気も良く、翌日の朝食を持参すれば良い雰囲気で朝食を摂れる。レストランがなく、周辺の店は少なく早く閉まるため注意が必要。
Comment from Hotel Management
5 May 2024 by フェアフィールド・バイ・マリオット栃木宇都宮 フロント一同, Hotel Management
この度は数あるホテルの中から私どもフェアフィールド・バイ・マリオット・栃木宇都宮をご利用頂き誠にありがとうございました。ホテル内にレストランや浴槽がなく、ご不便をお掛けしたと存じます。フェアフィールド・バイ・マリオット道の駅プロジェクトでは、レストランやお風呂を設けず地域の飲食店様などをご利用して頂き、地元の魅力を発見して頂きながら地域に貢献することをコンセプトとしてございます。今後も快適なご滞在を提供出来ますようスタッフ教育に努めて参りますので、どうぞ宜しくお願い申し上げます。またのお越しをスタッフ一同お待ち申し上げております。フェアフィールド・バイ・マリオット・栃木宇都宮 フロント一同