Ratings based on 217 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Apr 2024
I am surprised at how many great reviews this property had. Let me first start by saying that the people are SO nice - amazing service! But the property is older than it looks in the photos and there were little stains everywhere that were grossing me out. Please also note that you are IN THE JUNGLE. That means the views are gorgeous, BUT the rooms come with bugs, ants, and lizards. I absolutely loved the private plunge pool and day bed, but wouldn't stay again because of the other things I mentioned.
Comment from Hotel Management
9 Apr 2024 by Natura Family, Hotel Management
Dear Mrs. Bianca, Greetings from Natura Resort and Spa! Thank you for your effort taking a time to leave a review. We genuinely appreciate your understanding and patience during this challenging time. We are continuously doing some maintenance in our resort, and we are committed to ensuring your next visit meets and exceeds your expectations. Regarding animal issue you've mentioned, we have pest control coming frequently to clean the villa area. And for what happened during your stay was a reminder to us to improve our services to be better in the future. Hopefully we could see you again for your next visit to Bali. Sincerely, Riska
by A verified traveler
Posted 15 Jan 2024
Comment from Hotel Management
28 Jan 2024 by Natura Family, Hotel Management
Greetings from Natura resort and spa!Thank you for taking the time to leave us an excellent review. Natura family is thrilled to hear that they made your stay comfortable. We look forward to seeing you again soon!
by A verified traveler
Posted 7 Jan 2024
The staff are great and made the stay all the more enjoyable. A special mention goes out to Riska (GRO) who was most helpful with ensuring that our stay was comfortable and Kadek Joe who really gave us good insights into Balinese culture and was a wonderful help when we needed to check-out late at night. Being surrounded by the beautiful and lush forest was special if you dont mind being close to nature with the many sounds that comes with it. Overall it was a nice and pleasant stay and we were close enough to Ubud Centre.
Comment from Hotel Management
28 Jan 2024 by Natura Family, Hotel Management
Dear Mr. Bimal,Greetings from Natura resort and spa!Thank you for sharing your experience with us and we appreciate you taking the time to leave us an excellent review. Natura family is thrilled to hear that they made your stay comfortable. We look forward to seeing you again soon!
by A verified traveler
Posted 8 Nov 2023 on Hotels
by A verified traveler
Ubud Jungle Villa
Posted 1 Nov 2023 on HotelsNatura Resort is just outside of Ubud and the hotel offers a free shuttle throughout the day. It is peaceful and surrounded by nature and a wonderful escape from the bustle of the city centre. The staff go above and beyond to make sure you have a 5 star stay. And the free breakfast is delicious.
Our villa had a private pool and views across the jungle with monkeys and butterflies in the trees. A short walk up the street is a brand new Paddle Club and some local restaurants & cafes. What a delightful stay!
Comment from Hotel Management
6 Nov 2023 by Suwastika, Hotel Management
Dear Mrs. Jody,Thank you for your visit. We are looking forward to seeing you again in the future.Best Regards,Suwastika
by A verified traveler
Posted 7 Oct 2023
Comment from Hotel Management
31 Oct 2023 by Suwastika and Natura Family, Hotel Management
Dear Ms. Lisa,Thank you for staying with us. We are Looking forward for your next visit.Best Regards,Suwastika
by A verified traveler
Posted 1 Oct 2023
Very nice and beautiful property in jungle yet close to Ubud central.. this place will calm your mind and body.
Comment from Hotel Management
9 Oct 2023 by Suwastika and Natura Family, Hotel Management
Dear Mr. Sourabh,Thank you for your beautiful words and generous review. We are looking forward for your next visit.Thank you.Best Regards,
by A verified traveler
Posted 24 Jun 2023
The place is absolutely gorgeous. The staff is SUPER nice and accommodating. We loved staying here.
Comment from Hotel Management
30 Jun 2023 by Suwastika and Natura Family, Hotel Management
Dear ENTALA,Warmest Greetings from Natura Resort and Spa. Thank you for staying with us during your holiday in Bali. I will share your comments with our team as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Again thank you and we are looking forward for your visit.Best Regards,
by A verified traveler from Vancouver
Posted 17 Mar 2023
Natura was a beautiful jungle oasis. The views were stunning and the staff so friendly! I loved our private pool with outdoor bed. Our family found so cool the monkeys who were outside our window one morning as they were running up the trees with there babies.
Comment from Hotel Management
21 Apr 2023 by Nia, Hotel Management
Dear CHRISTINA ,Thank you so much for your kind review regarding your stay experience with .It's such a pleasure to having you at the resort and enjoy the nature. we wish to welcome you back in the future.Regards,
by A verified traveler
Wonderful place to stay in Ubud
Posted 8 Oct 2022 on HotelsLoved it! Room was great, we stayed in panorama pool villa. So spacious and everything was lovely! Loved using outdoor bath, even in the rain! Had a special candlelight dinner which was wonderful too! Great massage also! Perfect place to spend time in Ubud! Close enough to the centre but with jungle all around!
Comment from Hotel Management
5 Dec 2022 by Nia , Hotel Management
Dear Paulette,Thank you very much for your amazing review.It's such a wonderful day to have you stay at our resort.We wish to welcome you back again at our resort.Have an amazing day a head.Regards,
