Ratings based on 672 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
Convenient location.
Accessible for late check-in.
Comfortable room.
Comment from Hotel Management
23 May 2024 by Kylie , Hotel Management
thank you for your feedback & we are glad you enjoyed your stay with us. :)
by A verified traveler
Posted 16 May 2024
Perfect for a stay. Family room was very large and spotless. It contained a full size fridge which was great. Very close to everything we needed.
Comment from Hotel Management
17 May 2024 by Matt, Hotel Management
Hello Tanya,Thank you so much for your amazing review!We really appreciate you taking the time. We are glad you loved our great location and clean room!We hope to see you very soon.Kind Regards,Matt
by A verified traveler
Posted 12 May 2024
The room was very nice ,Looked lovely
Comment from Hotel Management
14 May 2024 by Kylie , Hotel Management
Thank you Sonia for taking the time to notice our efforts in make our rooms look and feel great :)
by A verified traveler
Posted 21 Apr 2024
Very friendly lady on check in, nice clean and tidy rooms. I’d definitely stay again if I was down that way again!
Comment from Hotel Management
21 Apr 2024 by Matt, Hotel Management
Hello Tracy,Thank you for your great review!We are so happy that you found our hotel clean and tidy. We love our amazing staff too!We hope to see you again very soon.Kind Regards,Matt
by A verified traveler
Posted 25 Mar 2024
Comment from Hotel Management
26 Mar 2024 by Jade and Shane, Hotel Management
Thanks Christine, we appreciate the great score.
by A verified traveler
Posted 23 Mar 2024
The property was great value for money.
Staff/management was very friendly and helpful.
Comment from Hotel Management
26 Mar 2024 by Jade and Shane, Hotel Management
Thanks Rafael, appreciate your great feedback.RegardsJade and Shane Vincent
by A verified traveler
Posted 17 Mar 2024
Excellent location, great prices
Comment from Hotel Management
17 Mar 2024 by Matt, Hotel Management
Hello Lyndon,Thank you for your great review!We are so happy you enjoyed our amazing location.We hope to see you again very soon!Kind Regards,Matt
by A verified traveler
Posted 14 Mar 2024
Comment from Hotel Management
4 Apr 2024 by Matt, Hotel Management
Hello Pamela,Thank you for leaving us such a great review! We are so glad everything met your expectations.We sincerely hope to see you again soon.Kind Regards,Matt
by A verified traveler
Posted 26 Feb 2024 on Wotif
Comment from Hotel Management
6 Mar 2024 by Kylie , Hotel Management
Hi Chris, We are sorry that you did not enjoy your stay with us, can you please let us know on how we disappointed you so we can look to improve this for our future guests. Thank you
by A verified traveler
Posted 24 Feb 2024
A well priced option for a quick stay in Tweed Heads. Our room was tastefully decorated and extremely clean. We loved there were biscuits for our tea.
We ate at both the Ivory and Club Tweed and they were both great.
A fabulous stay thank you.
Comment from Hotel Management
25 Feb 2024 by Kylie , Hotel Management
Hi Amanda, thank you for your great feedback and we are glad you enjoyed your stay with us.
