Ratings based on 299 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 May 2024
We stayed in a studio cabin, which needs a little tlc!
I love the closeness to Kingscliff beach, shops, restaurants and grocery store. The cabin needs some hooks on bathroom door, as there is no where to hang clothes while having a shower. A stick on mirror on the wardrobe would be helpful and a hook or rack to hang the tea towel on. Salt and pepper would also be nice. Staff are always helpful and friendly, great stop off point when heading north for one or two nights!
by A verified traveler from Wollongong
Posted 21 Apr 2024
Fantastic boardwalk and pool location, cafes
Comment from Hotel Management
2 May 2024 by Ingenia, Hotel Management
Hi Judith,Thank you for providing your feedback after your recent stay at Kingscliff.We’re so happy you loved your experience and can’t wait to have you back for your next holiday. See you again for another stay soon. Warm Regards,Ingenia Holidays Team
by A verified traveler
Posted 12 Apr 2024
They didn't take out the rubbish from the previous people who stayed in the room, which stunk out the room once we opened the cupboard where it was located. The smell didn't go away even after we took it out.
There were broken and loose tiles coming up from the bathroom floor.
There were spider webs all up around the sky light too.
Comment from Hotel Management
15 Apr 2024 by Ingenia, Hotel Management
Hi Shanae,Thank you for providing your feedback after your recent stay at Kingscliff.We are sorry to hear that we missed the mark during your stay with us. Warm Regards,Ingenia Holidays Team
by A verified traveler
Posted 31 Mar 2024
The cabin was clean and roomy. Nice interior and comfortable bed.
Comment from Hotel Management
5 Apr 2024 by Ingenia, Hotel Management
Hi Desmond,Thank you for providing your feedback after your recent stay at Kingscliff.We are glad to hear that you enjoyed your stay with us. Warm Regards,Ingenia Holidays Team
by A verified traveler
Posted 19 Mar 2024
Comment from Hotel Management
5 Apr 2024 by Ingenia, Hotel Management
Hi Warren,Thank you for providing your feedback after your recent stay at Kingscliff.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team
by A verified traveler
Posted 27 Feb 2024 on Wotif
Served our purpose
Comment from Hotel Management
8 Mar 2024 by Ingenia, Hotel Management
Hi Neville,Thank you for providing your feedback after your recent stay at Kingscliff.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team
by A verified traveler
Posted 26 Feb 2024 on Wotif
Staff were all incredibly friendly and helpful, nothing was a bother for them.
The cabin was well set out, clean and comfortable.
The park was nice and quiet and very well kept.
Would definitely stay here again!
Comment from Hotel Management
8 Mar 2024 by Ingenia, Hotel Management
Hi Carlene,Thank you for providing your feedback after your recent stay at Kingscliff.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team
by A verified traveler
Posted 22 Feb 2024
Facilities were good and the cleanliness of the unit was impressive.
Comment from Hotel Management
8 Mar 2024 by Ingenia, Hotel Management
Hi Paul,Thank you for providing your feedback after your recent stay at Kingscliff.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team
by A verified traveler
Posted 12 Feb 2024 on Wotif
Convenient location. Friendly, professional & polite staff. Easy check in and check out. Comfortable accommodations.
Comment from Hotel Management
8 Mar 2024 by Ingenia, Hotel Management
Hi Nada,Thank you for providing your feedback after your recent stay at Kingscliff.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team
by A verified traveler
Posted 11 Feb 2024 on Wotif
We had a wonderful stay . Staff is very helping and friendly . Will recommend our friends and family .
Comment from Hotel Management
12 Feb 2024 by Ingenia, Hotel Management
Hi Munish,Thank you for providing your feedback after your recent stay at BIG4 Ingenia Holidays Kingscliff.We’re so happy you loved your experience and can’t wait to have you back for your next holiday. See you again for another stay soon. Warm Regards,Ingenia Holidays Team
