Ratings based on 661 Verified Reviews
3.8 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
Not the hotel’s fault really—I just felt a little apprehensive going into my room at night from the parking lot. The key needed extra tapping to get in.
Comment from Hotel Management
29 Apr 2024 by Hotel Manager , Hotel Management
Dear Janet,We understand your concerns and apologize for any inconvenience or discomfort you experienced. Your safety and peace of mind are important to us, and we will address any issues with the key access promptly. If there's anything specific, we can do to improve your experience or alleviate any concerns, please don't hesitate to let us know. We appreciate your feedback and hope to provide a more seamless experience for you in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 15 Apr 2024
It was a little rundown and was not worth $200 per night at all.
Comment from Hotel Management
16 Apr 2024 by Hotel Manager , Hotel Management
Dear Nicole,We apologize that your experience did not meet your expectations and that you felt the value of the price was not justified. Your feedback is important to us, and we will review our pricing and strive to make necessary improvements to enhance the overall quality of our accommodations. Thank you for sharing your concerns, and we hope to have the opportunity to exceed your expectations in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 13 Apr 2024
Construction and workers woke me up early every morning. My room floors were filthy, made my feet brown/black from waking. Overpriced for the quality.
Comment from Hotel Management
15 Apr 2024 by Hotel Manager, Hotel Management
Dear Emily, We apologize for the inconvenience caused by the construction noise and the cleanliness issues you encountered during your stay. Our team is committed to providing a comfortable and enjoyable experience for all our guests, and we regret falling short of your expectations. Your feedback regarding the cleanliness of the room and the disturbance from construction is valuable, and we will address these issues promptly with our housekeeping and management teams to prevent similar occurrences in the future. We appreciate your patience and understanding and hope to have the opportunity to welcome you back for a much-improved experience.Sincerely,Hotel Manager
by A verified traveler
Posted 7 Apr 2024
Comment from Hotel Management
9 Apr 2024 by Hotel Manager, Hotel Management
Dear Johnny,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Yours sincerely,Hotel Manager
by A verified traveler
Posted 16 Mar 2024
I like it because is it very easily to access to the highway. I don't like the decor. It is very bare. I like the breakfast.
Comment from Hotel Management
16 Mar 2024 by Hotel Manager , Hotel Management
Dear Neal,Thank you for your feedback and for choosing to stay with us. We're glad to hear that you found our hotel conveniently located near the highway and enjoyed our breakfast offerings. However, we apologize if the decor did not meet your expectations. Your comments are valuable to us, and we will take them into consideration as we strive to improve our guests' experiences. If there's anything else we can do to enhance your stay, or if you have any further feedback, please don't hesitate to let us know. We appreciate your input and hope to have the opportunity to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 10 Mar 2024
The room was clean and fresh.
Comment from Hotel Management
10 Mar 2024 by Hotel Manager , Hotel Management
Dear Neal,Thank you for your positive rating and feedback! We're delighted to hear that you found our room clean and fresh. We strive to provide a comfortable and enjoyable experience for all our guests. We look forward to welcoming you back on your next visit! Sincerely, Hotel Manager
by A verified traveler
Posted 28 Feb 2024
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Comment from Hotel Management
29 Feb 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your feedback. We appreciate your choice in staying with us. If there are specific areas where we can further improve and earn a higher rating, we'd love to hear more about your experience. Your insights are valuable, and we are committed to providing a better stay on your next visit.Sincerely,Hotel Manager
by A verified traveler
Posted 28 Feb 2024
Very poor condition. Floors had stains, shower water pressure was good for one night then died off, no bath robes, no pillow mints
Comment from Hotel Management
29 Feb 2024 by Hotel Manager, Hotel Management
Dear Guest,We sincerely apologize for the disappointing experience during your stay. Your feedback regarding the condition of the floors, water pressure, and the absence of amenities is concerning. Please be assured that we take your comments seriously, and we will address these issues promptly to improve our overall guest experience. We appreciate your patience and hope to have the opportunity to regain your trust on a future visit.Sincerely,Hotel Manager
by A verified traveler
Posted 26 Feb 2024
This property was conveniently located nearby stores and places to eat.
Comment from Hotel Management
26 Feb 2024 by Hotel Manager, Hotel Management
Dear Guest,We appreciate your positive feedback about our hotel's convenient location near stores and dining options. It's great to know that the property's proximity to amenities met your expectations. If there are any additional comments or suggestions you'd like to share, please feel free to let us know. We hope to welcome you back for another pleasant stay.Sincerely,Hotel Manager
by A verified traveler
Posted 25 Feb 2024
Comment from Hotel Management
26 Feb 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We're pleased to see that your overall experience was positive. If there are specific aspects you enjoyed or suggestions for improvement, we'd love to hear more. Your comments help us enhance our services. We hope to have the opportunity to host you again for an even better stay.Sincerely,Hotel Manager
