Ratings based on 306 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
Excelente experiencia
Comment from Hotel Management
22 May 2024 by Milam, Hotel Management
Estimada Anali,¡Gracias por las 5 estrellas!Nos alegra que haya tenido una gran experiencia en Bardo. ¡Nos encantaría saber más sobre lo que lo hizo tan grandioso!Esperamos verte pronto.Atentamente,El equipo del Hotel Bardo
by A verified traveler
Posted 29 Apr 2024
Exceptional stay! From the moment we arrived, we were greeted with warm hospitality and a seamless check-in process. The room was immaculate, with luxurious amenities. The staff went above and beyond to ensure our comfort throughout our stay, from providing excellent dining recommendations to arranging transportation. The hotel’s facilities, including the pool and spa, were top-notch and provided a perfect retreat after a day of exploring the area. We can’t wait to return for another unforgettable experience!”
Comment from Hotel Management
29 Apr 2024 by Hotel Bardo , Hotel Management
Dear Shantel,Thank you for this glowing review of Hotel Bardo! Your kind words about every aspect of your stay, from the warm welcome to the unforgettable experience, truly mean a lot to our entire team.We strive to create exceptional experiences for our guests, and reading that we achieved this for you is incredibly rewarding. We're particularly delighted to hear you found the check-in process seamless, the room immaculate and luxurious, and the staff going above and beyond. Hospitality is at the heart of Hotel Bardo, and it's wonderful to know our team exceeded your expectations.Whether it was recommending delicious dining options or arranging convenient transportation, it sounds like our staff played a key role in making your stay truly enjoyable. We will be sure to share your kind words with them – recognition like this is a great motivator!We're also happy to hear you found the hotel's facilities, including the pool and spa, to be top-notch. These areas are designed to provide a serene and rejuvenating experience, and we're glad they served as your perfect retreat after exploring the area."Unforgettable" is exactly the kind of experience we aim to create at Hotel Bardo! We can't wait to welcome you back for another unforgettable stay in the future.In the meantime, is there anything we can do to share more about Hotel Bardo or help you plan your next visit?Thank you again for your fantastic review!Sincerely,The Hotel Bardo Team
by A verified traveler
Posted 20 Apr 2024
I highly recommend to reconnect and clear your mind. Very very quiet and private. Luxury jungle and cool views. Staff was great
Comment from Hotel Management
20 Apr 2024 by Hotel Bardo , Hotel Management
Dear Christy,Thank you for your wonderful review of Hotel Bardo! We are so happy to hear that our hotel provided the perfect environment for you to reconnect and clear your mind.The "luxury jungle" ambiance and cool views you mentioned are exactly what we strive to create – a tranquil escape nestled amidst the beauty of nature.We're also delighted to hear that our staff was great! Our team takes pride in providing exceptional service and ensuring our guests have a relaxing and enjoyable experience. Your kind words will be shared with them.We appreciate you highly recommending Hotel Bardo! Knowing we helped you find peace and clarity is incredibly rewarding. We look forward to welcoming you back someday soon, perhaps to explore more of the unique experiences Hotel Bardo has to offer.In the meantime, is there anything we can do to help you plan your return visit?Sincerely,The Hotel Bardo Team
by A verified traveler
Posted 19 Apr 2024
Comment from Hotel Management
25 Apr 2024 by Hotel Bardo , Hotel Management
Dear Shahar,Thank you for awarding Hotel Bardo a perfect 5 out of 5 stars on Expedia! We are absolutely thrilled that you had an exceptional experience at our hotel.A perfect score is incredibly rewarding and lets us know we're achieving our goal of providing unforgettable stays for our guests. We truly appreciate you taking the time to share your positive feedback!Sincerely,The Hotel Bardo Team
by A verified traveler
Posted 18 Apr 2024
Comment from Hotel Management
8 May 2024 by Hotel Bardo , Hotel Management
Dear Charisse,Thank you for taking the time to leave a 5-star review on Expedia! We are thrilled to hear that you enjoyed your stay at our hotel.Positive reviews like yours motivate us to continue providing exceptional service and experiences for all our guests.Thank you again for choosing our hotel!Sincerely,The Hotel Bardo Team
by A verified traveler
Posted 14 Apr 2024
We loved it there! The stuff, the hotel,the food everything was beyond amazing. Will be back for sure thank you!
Comment from Hotel Management
15 Apr 2024 by Hotel Bardo , Hotel Management
Dear Ortal,Thank you for your incredible review of Hotel Bardo! It truly warms our hearts to hear that everything about your stay, from the staff and the hotel itself to the food, was beyond amazing.We strive to create an exceptional experience for all our guests, and knowing we achieved that for you is incredibly rewarding. Your kind words about our staff, the hotel, and the food mean the world to us.We are so happy you will be back for sure! We look forward to welcoming you back to Hotel Bardo soon and creating another unforgettable experience for you.In the meantime, is there anything we can help you with in planning your return trip?Sincerely,The Hotel Bardo Team
by A verified traveler
Posted 10 Apr 2024
Everybody at Hotel Bardo was great! Chef made a lot happen, bartenders were awesome, and the hostess was absolutely perfect! We are definitely visiting again!
Comment from Hotel Management
10 Apr 2024 by Hotel Bardo , Hotel Management
Dear Marcelo,Thank you for your fantastic review of Hotel Bardo! It truly warms our hearts to hear that you had a wonderful experience with our entire team.We are thrilled that our chef was able to create memorable meals for you, and that our bartenders provided exceptional service. A special shout-out to our hostess for exceeding your expectations! We are so lucky to have such a dedicated and talented staff.Knowing you'll definitely be visiting again is the best compliment we could ask for! We look forward to welcoming you back to Hotel Bardo soon.Sincerely,The Hotel Bardo Team
by A verified traveler
Posted 27 Mar 2024
Amazing time in Tulum at an amazing property. The staff was wonderful, and the food was great. I would highly recommend to anybody looking for a peaceful get away.
Comment from Hotel Management
27 Mar 2024 by Hotel Bardo , Hotel Management
Thank you, Brandon, for your wonderful review! We're thrilled to hear that you had an amazing time at Bardo in Tulum. It's fantastic to know that you enjoyed our property, the attentive staff, and the delicious food. Your recommendation means a lot to us. We hope to welcome you back soon for another peaceful getaway!
by A verified traveler
Posted 26 Mar 2024
Great property
Comment from Hotel Management
27 Mar 2024 by Hotel Bardo , Hotel Management
Thank you for your kind review! We're delighted to hear that you enjoyed your stay at Bardo. If there's anything more we can do to enhance your experience in the future, please don't hesitate to let us know. We look forward to welcoming you back soon!
by A verified traveler
Posted 24 Mar 2024
Comment from Hotel Management
25 Mar 2024 by Hotel Bardo , Hotel Management
Thank you, Larry Heath, for your wonderful 5 out of 5 rating for Hotel Bardo on Expedia! We truly appreciate your positive feedback and are delighted to hear that you had an excellent experience with us. Your satisfaction is our utmost priority, and we're thrilled that we could meet your expectations. We hope to have the pleasure of welcoming you back for another exceptional stay in the future. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know. Safe travels, and we look forward to hosting you again soon!
