Ratings based on 66 Verified Reviews

3.7 out of 5
86% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Ibis standard

Posted 2 Jan 2020 on Hotels
Hotel is "ok", pretty Ibis standard. Opportunities for improvement: cleanness of the room and food options on the breakfast (other than "local food").
Comment from Hotel Management
7 Jan 2020 by Priyatna Widjajasoekma, Hotel Management
Dear Valuable Guest, At first we would like to thank you for sparing your time in sharing this stay experience. Thank you for choosing our hotels again as your stay. Indeed ibis Bali Kuta located strategically nearby the airport. Greatfully in knowing that your stay was as expected. It will be very helpful should you could advise us more detail if you have any issue that may dissatisfy you during your stay. It can be our reference to improve our quality of service especially for room cleanness and food options.However, it will be our pleasure for having another chance in serving you better in your future trip. Feel free to let us know should you have further queries. Best Regards Priyatna Widjajasoekma
4 out of 5
by A verified traveler from Pune

Posted 6 Nov 2019
Very close to airport. Budget hotel with small rooms and limited services.
Comment from Hotel Management
7 Nov 2019 by Priyatna Widjajasoekma, Hotel Management
Dear Valuable Guest, At first we would like to thank you for sparing your time in sharing this stay experience. Thank you for choosing our hotels again as your stay. Indeed ibis Bali Kuta located strategically nearby the airport. Regretfully in knowing that your stay was not as expected. It will be very helpful should you could advise us more detail if you have any issue that may dissatisfy you during your stay. It can be our reference to improve our quality of service.However, it will be our pleasure for having another chance in serving you better in your future trip. Feel free to let us know should you have further queries. Regards,
4 out of 5
by A verified traveler from kuta bali

Posted 11 Sep 2019 on Wotif
normal. ada kecoa kecil. old building. others just fine
5 out of 5
by A verified traveler

Posted 14 Jul 2019
Comment from Hotel Management
15 Jul 2019 by Priyatna Widjajasoekma, Hotel Management
Dear Valuable Guest, Thank you for gave us this excellent stay experience. Glad to read that you were enjoying your overall stay experience. Therefore, we do hope that you will have no hesitation in returning back and staying with us once again. We will be more than happy in arranging another happy stay experience for you in your future trip. Regards, Priyatna Widjajasoekma
3 out of 5
by A verified traveler

Posted 9 Jun 2019
Comment from Hotel Management
10 Jun 2019 by Priyatna Widjajasoekma, Hotel Management
Dear Valuable Guest, Thank you for taking your time in sharing this stay experience. Regretfully in knowing that your stay experience was not met with your expectations. Kindly advise us in detail if you might experiencing anything which may dissatisfy you to be our reference in taking improvement actions. Hopefully we could have another chance in serve you better in your future stay. Looking forward to welcoming you back once again soon. Regards, Priyatna Widjajasoekma
4 out of 5
by A verified traveler

Posted 27 Apr 2019 on Hotels
Comment from Hotel Management
30 Apr 2019 by Priyatna Widjajasoekma, Hotel Management
Dear Valuable Guest, Thank you for taking your time in sharing this stay experience toward us. Really glad to know that your stay experience met with your expectation. Kindly drop us an email directly if you have any queries of your future accommodation. We will be more than happy in preparing your accommodation and serve you with another pleasant stay once again. Regards, Priyatna Widjajasoekma
5 out of 5
by A verified traveler

Ibis is a name of comfort

Posted 28 Dec 2018 on Hotels
As always, Ibis anywhere. Standard is always mantained consistently. It’s an assured brand to stay without any worries. Everything is well taken care of.
Comment from Hotel Management
2 Jan 2019 by Priyatna Widjajasoekma, Hotel Management
Dear Jill, Thank you for taking your time in sharing this stay experience. Very glad to read that you were having an excellent stay experience with us. Therefore, we do hope that you will have no hesitation in returning back and staying with us once again. We will be more than happy in arranging another pleasant stay for you. Feel free to drop your further queries to notify us of your future visit. Regards, Priyatna Widjajasoekma
4 out of 5
by A verified traveler

Average Ibis

Posted 18 Oct 2018 on Hotels
I have stayed in many Ibis hotels as they consistently give very comfortable beds, good wifi and cleanliness. The first room I was shown smelled strongly of cigarettes despite being a non smoking room. After notifying the front desk about half an hour later I was given another room. Beds are not as comfortable at this hotel as other ibis I have stayed at. Management were helpful and gave me a free trip to the airport.
Comment from Hotel Management
26 Oct 2018 by Priyatna Widjajasoekma, Hotel Management
Dear Valuable Guest, Thank you for taking your time in sharing this stay experience. Glad in knowing that our team could rectify the issue that we believe is far away from our standard during your stay with us. We do hope that we could have another chance in serving you better in your future stay. Feel free to let us know your further queries. Regards, Priyatna Widjajasoekma
5 out of 5
by A verified traveler

Friendly Staff, Good Service

Posted 18 Sep 2018 on Hotels
Friendly Staff, Good Service
Comment from Hotel Management
19 Sep 2018 by Priyatna Widjajasoekma, Hotel Management
Dear Valuable Guest, Thank you for the time you have taken during share this stay experience. Glad to know that you were enjoying our hotel overall and the food that we served. Therefore, we do hope that you will have no hesitation in returning back and staying with us once again. We will be more than happy in serve you with another pleasant stay. Looking forward to welcoming you back soon. Regards, Priyatna Widjajasoekma
1 out of 5
by A verified traveler

Posted 17 Apr 2017
Awful hotel please don't stay here. Very dirty and such a horrible smell coming from the room.
Comment from Hotel Management
19 Apr 2017 by Management, Hotel Management
Dear Valuable Guest, Thank you for taking your time in sharing this stay experience with us. Very regret to know that your stay experience not as expected. We are aware that you might experiencing a very dissapointment situation during your stay. Kindly advise us in detail for your stay experience thorugh our direct email as our encouragement in doing immediate improvement or corrective action as needed so we could prevent the same issue ocurs in the future. Hopefully, you could to give us another chance of serving you better with your next stay. Do not be hesitate to drop us an email should you have further queries to make your next stay more comfortable. Regards, Management
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