Ratings based on 983 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Apr 2024
Activities provided by hotel were nice. The attitude of staff members were very good!!
by A verified traveler
Posted 16 Mar 2024
by A verified traveler
Posted 14 Mar 2024
This was the best service I had in all my travels! Also, it was calm, no loud music, not too much tourists, giant beach with no one on it sometimes! The staff was so nice and professional! The room was excellent. Perfect place to relaxe.
by A verified traveler
Posted 28 Feb 2024
Good size room and lovely view from balcony. Pool was perfect temperature, there were plenty of loungers, and beach was clean. Staff very friendly. Excellent breakfast spread. Filteted water easily available in line with their no single use plastic policy.
Comment from Hotel Management
28 Feb 2024 by Biha, Hotel Management
Dear Lisa,Warmest greetings from Shangri-La Rasa Ria!We hope this message finds you well.We wanted to take a moment to express our sincere gratitude for the wonderful feedback you provided regarding your recent stay at our hotel. Your kind words truly brightened our day and served as a testament to the hard work and dedication of our team.Knowing that we were able to meet your expectations and create a memorable experience for you is incredibly rewarding for us. It is our utmost priority to ensure that each guest feels welcomed, comfortable, and valued during their time with us, and your feedback reaffirms that we are achieving this goal.We appreciate your support and patronage and look forward to welcoming you back to our hotel in the future. If there is anything else we can assist you with or if you have any further feedback to share, please do not hesitate to reach out to us.Thank you once again for choosing to stay with us and for your kind words. We wish you all the best and hope to have the pleasure of hosting you again soon.
by A verified traveler
Posted 14 Feb 2024
Very comfortable, facilities are well managed
by A verified traveler
Just amazing
Posted 30 Jan 2024 on HotelsI recently had the pleasure of staying at this beautiful hotel and I must say, it exceeded all my expectations. From the moment I arrived, I was greeted by the most friendly and welcoming staff. They went above and beyond to ensure that my stay was as comfortable as possible.
The level of service provided by the staff at this hotel is truly unparalleled. Their genuine care and attention to detail made me feel like a valued guest throughout my entire stay. I have never experienced such exceptional service at any other hotel before.
What impressed me even more was the wide range of amenities and activities available at this hotel. It truly caters to everyone’s interests and preferences. Whether you’re traveling with your family and need activities for the kids, or you’re an avid golfer looking for a challenging course, or perhaps you’re a nature and wildlife enthusiast wanting to explore the surroundings, this hotel has it all.
I cannot express enough how much I enjoyed my time at this hotel. It is definitely worth visiting, and I can guarantee that I will be back in the future. The combination of the beautiful accommodations, friendly staff, and the variety of activities make it an ideal destination for any traveler.
If you’re looking for a hotel that offers exceptional service, a warm and welcoming atmosphere, and an abundance of activities, I highly recommend this hotel. You won’t be disappointed.
by A verified traveler
Posted 26 Jan 2024
Love the private beach
by A verified traveler
Posted 12 Jan 2024
We thoroughly enjoyed our stay over New Years. We had two ocean wing connecting ground floor rooms for our family of seven and they were spacious and great. Highly recommend Ocean Wing for the private reception, more attentive service, breakfast options and quieter pool although the ocean wing is far from all kids activities.
We had an issue with beach golf but the staff apologized and more than made up for it with ensuring we got to do all the water sports we wanted. Sheldon at water sports was a star.
by A verified traveler
Posted 1 Jan 2024
Great amenities for traveling with children, great service and friendly staff.
by A verified traveler
Posted 25 Dec 2023
Loved it
