Ratings based on 876 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jun 2024
We booked 2-2 bedroom suites that were nicely appointed and clean.
Comment from Hotel Management
13 Jun 2024 by Ryan, Hotel Management
Thank you, Ron, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!
by A verified traveler
Posted 12 Jun 2024
I didn't like thatere was no dining area or bar available on the property after traveling all day to get there.
Comment from Hotel Management
13 Jun 2024 by Ryan, Hotel Management
Thank you for sharing your feedback. We're sorry to hear that you were disappointed with the lack of dining options and a bar on the property after your long day of travel. Your comments are important to us, and we'll consider them as we work to improve our guest experience.We hope to have the opportunity to welcome you back in the future and provide a more satisfying stay.
by A verified traveler
Posted 4 Jun 2024
Spacious and well equipped 3 bed, 3 bath. Loved the cozy fireplace both inside and on the patio. Tv was difficult to operate and without instructions. Kitchen was nicely equipped. Grounds were in some disrepair and hot tub we were directed to was very dirty and full of debris. Main pool hot tub was great though. Love the convenience of the village.
Comment from Hotel Management
4 Jun 2024 by Juana , Hotel Management
Thank you for staying with us, we appreciate your feedback.
by A verified traveler
Posted 3 Jun 2024
I had to book last minute- they staff was fantastic and greeted me warmly.
Comment from Hotel Management
3 Jun 2024 by Juana , Hotel Management
Thank you for staying with us, we appreciate your feedback.
by A verified traveler from Houston
Posted 2 Jun 2024
Great service
Comment from Hotel Management
3 Jun 2024 by Juana , Hotel Management
Thank you for staying with us, we appreciate your feedback.
by A verified traveler from Chislehurst
Posted 2 Jun 2024
Comment from Hotel Management
4 Jun 2024 by Juana , Hotel Management
Thank you for staying with us, we appreciate your feedback.
by A verified traveler
Posted 30 May 2024
Excellent property
Comment from Hotel Management
1 Jun 2024 by Juana , Hotel Management
Thank you for staying with us, we appreciate your feedback.
by A verified traveler
Posted 29 May 2024
Comment from Hotel Management
1 Jun 2024 by Juana , Hotel Management
Thank you for staying with us, we appreciate your feedback.
by A verified traveler
Posted 28 May 2024
The place is perfect for those who wants peace and quiet. Best for families with small kids.
Comment from Hotel Management
1 Jun 2024 by Juana , Hotel Management
Thank you for staying with us, we appreciate your feedback.
by A verified traveler
Posted 25 May 2024
Check in was strange. Our room was advertised as having a balcony based off of photos, but when we checked in it had no balcony. I was willing to pay extra for an upgraded room with a balcony but the hotel refused and said I had to contact Expedia for the change. This is absurd because I never had and issue with changing rooms anywhere else. The management there did not want to accommodate our change, and said all rooms were booked even though the place was dead quiet and we hardly saw any other guests there.
Comment from Hotel Management
1 Jun 2024 by Juana , Hotel Management
Thank you for staying with us, we appreciate your feedback.
