Ratings based on 418 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Mar 2024
Staff was very helpful room was nice and clean good communication with front office .
Downside some fool two doors along was up all night yelling out abusing language drinking till four in the morning not a good nights sleep .
Comment from Hotel Management
9 Mar 2024 by Beach House Motel, Hotel Management
Hi PhillipThank you for your review, please note if you ever have any disturbances during your stay please call us, we are available 24/7 to help you when staying with us. We were made aware of this the next morning and the said guest was addressed and action taken immediately, our guest comfort is a high priority for us.Hope we do get to welcome you back.
by A verified traveler
Posted 2 Mar 2024
the couple running the motel where very friendly and help full a welcoming. Hello and a cheerful goodbye can recommend staying there. And if needed again will book again thanks a pleasant stay
Comment from Hotel Management
2 Mar 2024 by Claudia and Adam, Hotel Management
Thanks GlenIt was a pleasure having your family stay with us and meeting your beautiful kiddo'sWe do hope we get to welcome you back again
by A verified traveler
Posted 13 Feb 2024
Comment from Hotel Management
22 Mar 2024 by Claudia, Hotel Management
Thanks BenjaminGlad you enjoyed your stay with us
by A verified traveler
Posted 21 Jan 2024 on Hotels
Comment from Hotel Management
21 Jan 2024 by Beach House Motel, Hotel Management
Thanks MariaWe are super pleased you enjoyed your stay with us
by A verified traveler
Posted 16 Jan 2024 on Wotif
Very clean and great service
Comment from Hotel Management
16 Jan 2024 by Claudia, Hotel Management
Thank you HenricaWe are pleased that you enjoyed your stay with usKind Regards
by A verified traveler
Posted 15 Jan 2024 on Wotif
The room is tiny they have a main road outside with no warning signs on exit - most people know what to do but there are some who dont
Comment from Hotel Management
15 Jan 2024 by BHM, Hotel Management
Hi IngridAs per phone conversation before you arrived, you were told your caravan would not fit on the property, unfortunately it was brought on and got wedged in our enclosed driveway.We do have an enclosed driveway and an open driveway for guests to enter and exit with standard sized vehicles.Kind Regards
by A verified traveler
Posted 3 Jan 2024
slightly older style property. Absolutely spotless and airconditioned. Staff were so very friendly and helpful. Even received a Chistmas gift from them. Walk out the front door and look at the lush green of the Strand and Magnetic Island. Convenient and lovely location. Would go back!
Comment from Hotel Management
15 Jan 2024 by Claudia, Hotel Management
Thanks LyndaWe are so glad you enjoyed your time with usWe hope to welcome you backKind Regards
by A verified traveler
Posted 30 Dec 2023 on Wotif
by A verified traveler
Posted 21 Dec 2023 on Wotif
Lovely staff, very accommodating when our plans changed. Great area for young kids and not super expensive. This is our go to!
Comment from Hotel Management
23 Dec 2023 by Carol, Hotel Management
Hi Robyn, Thank you for taking the time to review your recent stay with us, & we look forward in having you stay with us on your next visit to Townsville.
by A verified traveler
Lovely Motel!!
Posted 19 Dec 2023 on HotelsWe loved this hotel, I only wish we had stayed longer. It was perfect for my son and I, the kitchen was more than adequate to cook simple meals at home, the TV is giant and has many options, the beds are new and comfortable, the AC is strong, it is so close to all the cafes, lovely walks in either direction. 100% would come back here!
Comment from Hotel Management
23 Dec 2023 by Carol, Hotel Management
Hi Kelly, Thank you for taking the time to review your recent stay with us, & we look forward in having you stay with us on your next visit to Townsville.
