Ratings based on 1,059 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
The room smelled of old,,, the room was overall clean but the mattress was not comfortable, and the area is terrible.
Comment from Hotel Management
6 Jun 2024 by Paul, Hotel Management
Hello Andrea,Thank you for your rating.We appreciate your valuable feedback regarding your room and the mattress on the bed. These comments will be shared with the appropriate hotel team for immediate resolution.We hope to have the privilege of welcoming you back in the near future.
by A verified traveler
Posted 5 Jun 2024
Quick check in. Nice room
Comment from Hotel Management
5 Jun 2024 by Paul, Hotel Management
Hello alison,Thank you for your rating.We hope to see you again soon!
by A verified traveler
Posted 4 Jun 2024
Very comfortable
We had room 1414. It was facing the hospital and we were awoken many times at night from the sirens.
Comment from Hotel Management
5 Jun 2024 by Paul, Hotel Management
Hello Jeffrey,Thank you for your rating.We hope to see you again soon!
by A verified traveler
Posted 3 Jun 2024
Great hotel, comfy beds, very clean. Only complaint were the pillows.
Comment from Hotel Management
5 Jun 2024 by Paul, Hotel Management
Hello Brandon,Thank you for your rating.We appreciate your valuable feedback and will make sure this is passed on to our Housekeeping Team.We hope to see you again soon!
by A verified traveler
Posted 3 Jun 2024
We had a great stay. We were goi g to the Ed Mirvisch theatre so it was very convenient.
Comment from Hotel Management
4 Jun 2024 by Paul, Hotel Management
Hello Fiona,Thank you for your rating.We hope to see you again in the near future!
by A verified traveler
Posted 3 Jun 2024
Good location, quick and convenient to get around.
The shower drain didnt drain, water just pooled. Water pressure was minimal.
And a material headboard is not very cleanly or easy to sanitize.
Could use some minor fix ups but overall a decent stay
Comment from Hotel Management
4 Jun 2024 by Paul, Hotel Management
Hello Alyssa,Thank you for your rating.We are happy to know you liked your stay and we truly appreciate your valuable feedback regarding the drain and water pressure in your room. Your comments will be shared with our Maintenance Team for immediate resolution.We hope to see you again soon!
by A verified traveler
Posted 3 Jun 2024
Excellent position to be able to walk around Columbus. Nearby parks lovely. Good bars, cafes nearby. Only used the bar at the hotel once for breakfast, not good plenty of alternatives nearby.
Comment from Hotel Management
5 Jun 2024 by Paul, Hotel Management
Hello Pamela,Thank you for your rating.We hope to have another opportunity to better your experience at our lobby restaurant.
by A verified traveler
Posted 1 Jun 2024
It was very clean and comfortable,
Comment from Hotel Management
6 Jun 2024 by Paul, Hotel Management
Hello matthew,Thank you for your rating.We hope to see you again soon!
by A verified traveler
Posted 31 May 2024
Good value for the money. Great location. Not a lot of perks, but room was clean, bathroom decent.
Comment from Hotel Management
1 Jun 2024 by Paul, Hotel Management
Hello James,Thank you for your rating.We hope to see you again soon!
by A verified traveler
Posted 30 May 2024
Great location and had no issues during my stay and staff was wondeful and i was able to check in early which was great after a overnight flight!
Comment from Hotel Management
30 May 2024 by Paul, Hotel Management
Hello B,Thank you for your rating.We are very happy to hear you had a great stay. We hope to see you again soon!
