Ratings based on 989 Verified Reviews

4.1 out of 5
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jun 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Jun 2024
5 out of 5
by A verified traveler

Posted 2 Jun 2024
M
Comment from Hotel Management
3 Jun 2024 by Management, Hotel Management
Dear Guest,Thank you for your feedback on the survey and for choosing Four Points By Sheraton Toronto Airport. I am pleased to hear that you enjoyed your stay. Our service team works very hard each and every day to ensure that we deliver the best guest service possible, and it is always rewarding to hear that our efforts have been recognized and appreciated.Thank you once again for your time and we wish to see you back at Four Points By Sheraton Toronto Airport. Warm Regards,
4 out of 5
by A verified traveler

Posted 1 Jun 2024
I liked the fact it was walkable to terminal 3. But not many places to eat.
Comment from Hotel Management
1 Jun 2024 by Management, Hotel Management
Dear Guest,Thank you for your feedback on the survey and for choosing Four Points By Sheraton Toronto Airport. I am pleased to hear that you enjoyed your stay. Our service team works very hard each and every day to ensure that we deliver the best guest service possible, and it is always rewarding to hear that our efforts have been recognized and appreciated.Thank you once again for your time and we wish to see you back at Four Points By Sheraton Toronto Airport. Warm Regards,
5 out of 5
by A verified traveler

Posted 31 May 2024
Comment from Hotel Management
1 Jun 2024 by Management, Hotel Management
Dear Guest,Thank you for your feedback on the survey and for choosing Four Points By Sheraton Toronto Airport. I am pleased to hear that you enjoyed your stay. Our service team works very hard each and every day to ensure that we deliver the best guest service possible, and it is always rewarding to hear that our efforts have been recognized and appreciated.Thank you once again for your time and we wish to see you back at Four Points By Sheraton Toronto Airport. Warm Regards,
3 out of 5
by A verified traveler

Posted 29 May 2024
It’s a place to sleep
Comment from Hotel Management
31 May 2024 by The Management, Hotel Management
Dear Guest,Thank you for taking the time to provide your feedback. We appreciate your honest review and are glad that our hotel served as a place for you to rest.We strive to offer more than just a place to sleep and would love to know how we can enhance your experience in the future. Please feel free to share any specific suggestions or concerns.We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay.Warm regards,The Management
5 out of 5
by A verified traveler

Posted 28 May 2024
Friendly staff
Comment from Hotel Management
29 May 2024 by The Management, Hotel Management
Dear Guest,Thank you for your kind feedback! We are delighted to hear that you found our staff to be friendly. Providing exceptional service is a top priority for us, and it is always wonderful to know that our efforts are appreciated.We look forward to welcoming you back to our hotel.
5 out of 5
by A verified traveler

Posted 28 May 2024
Small Bed, would have preffered queen beds to double beds
Comment from Hotel Management
29 May 2024 by The Management, Hotel Management
Dear Guest,Thank you for your feedback regarding the bed size in your room. We apologize for any inconvenience caused by the smaller bed size. Your comfort is very important to us, and we appreciate your suggestion about preferring queen beds.We will take your comments into consideration as we look into ways to improve our accommodations. If you choose to stay with us again, please feel free to contact us directly, and we will do our best to ensure you have a more comfortable stay.Thank you once again for your valuable feedback.
5 out of 5
by A verified traveler

Posted 26 May 2024
Clean and convenient hotel
Comment from Hotel Management
27 May 2024 by Management, Hotel Management
Dear Guest,Thank you for your feedback on the survey and for choosing Four Points By Sheraton Toronto Airport. I am pleased to hear that you enjoyed your stay. Our service team works very hard each and every day to ensure that we deliver the best guest service possible, and it is always rewarding to hear that our efforts have been recognized and appreciated.Thank you once again for your time and we wish to see you back at Four Points By Sheraton Toronto Airport. Warm Regards,
5 out of 5
by A verified traveler

Posted 25 May 2024
Staff members excellent .!!
Comment from Hotel Management
27 May 2024 by Management, Hotel Management
Dear Guest,Thank you for your feedback on the survey and for choosing Four Points By Sheraton Toronto Airport. I am pleased to hear that you enjoyed your stay. Our service team works very hard each and every day to ensure that we deliver the best guest service possible, and it is always rewarding to hear that our efforts have been recognized and appreciated.Thank you once again for your time and we wish to see you back at Four Points By Sheraton Toronto Airport. Warm Regards,