Ratings based on 1,121 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
Comment from Hotel Management
12 Jun 2024 by Sanjay Shan, Hotel Management
Good Morning, On behalf of the entire hotel team, I want to thank you for sharing about your stay experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the department as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Thank you,
by A verified traveler
Posted 10 Jun 2024
Food at Orchid restaurant was very subpar. Service was great.
Comment from Hotel Management
11 Jun 2024 by Clinton, Hotel Management
Thank you for staying with us and for responding to the survey it was a pleasure having you as our guest. I have shared your comment with the chef and restaurant manager for them to review
by A verified traveler
Posted 9 Jun 2024
Essy check in, great service.
Comment from Hotel Management
11 Jun 2024 by Clinton, Hotel Management
Thank you for staying with us and for responding to the survey it was a pleasure having you as our guest.
by A verified traveler
Posted 9 Jun 2024
Service was great!
Comment from Hotel Management
11 Jun 2024 by Clinton, Hotel Management
Thank you for staying with us and for responding to the survey it was a pleasure having you as our guest.
by A verified traveler
Posted 6 Jun 2024
All good
Comment from Hotel Management
7 Jun 2024 by Clinton, Hotel Management
Thank you for taking the time to respond and letting us know how your stay was. I was a pleasure having you as our guest and we hope to see you soon
by A verified traveler
Posted 4 Jun 2024
Staff were really nice. Rooms very small and dingy, paint peeling off the tub, stale smell. Pool area and hot tub also gross. Would not stay again. Not worth the price.
Comment from Hotel Management
7 Jun 2024 by Clinton, Hotel Management
Thank you for taking the time to respond and letting us know how your stay was. I was a pleasure having you as our guest and we hope to see you soon
by A verified traveler
Posted 4 Jun 2024
Great
Comment from Hotel Management
7 Jun 2024 by Clinton, Hotel Management
Thank you for taking the time to respond and letting us know how your stay was. I was a pleasure having you as our guest and we hope to see you soon
by A verified traveler
Posted 4 Jun 2024
Comment from Hotel Management
7 Jun 2024 by Clinton, Hotel Management
Thank you for taking the time to respond and letting us know how your stay was. I was a pleasure having you as our guest and we hope to see you soon
by A verified traveler
Posted 4 Jun 2024
The Toronto congress Center is directly across street and I could walk to my meetings. Staff very nice.
Comment from Hotel Management
7 Jun 2024 by Clinton, Hotel Management
Thank you for taking the time to respond and letting us know how your stay was. I was a pleasure having you as our guest and we hope to see you soon
by A verified traveler
Posted 3 Jun 2024
Staff were nice. Room was clean but they didnt clean the room properly. But totally I recommend the hotel.
Comment from Hotel Management
7 Jun 2024 by Clinton, Hotel Management
Thank you for taking the time to respond and letting us know how your stay was. I was a pleasure having you as our guest and we hope to see you soon
