Ratings based on 967 Verified Reviews

4.6 out of 5
91% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 27 May 2024
It was really good to visit Disneyland! They have free shuttle bus. Room was very clean and bit wide as well.
5 out of 5
by A verified traveler

Posted 18 Apr 2024
Will stay here again
4 out of 5
by A verified traveler

Posted 10 Apr 2024
This property is located in a perfect area, very close to transportation, restaurants and shops. The shuttle to Disney was so convenient and free. The hotel staff were very friendly and helpful, hotel was very clean. Overall a very nice hotel with nice amenities. The only problem we had were the beds. They were extremely hard and uncomfortable. After a full day out walking and exploring, the last thing we want is to come to a rock hard bed. My husband and I woke up extremely tired from the sleepless nights we had there. Thank god for ibuprofen because my back was killing me the next morning. I probably won’t stay there again just because of the beds but if you like very hard beds, highly recommended this hotel.
5 out of 5
by A verified traveler

Posted 10 Apr 2024
Conveniece.
5 out of 5
by A verified traveler

Posted 2 Apr 2024
Hotel was a few min walk from train station. Had free shuttle to the Disney parks. And hotel staff was nothing short of AMAZING! We sent our luggage from the airport to the hotel and our luggages got lost but the staff worked hard to find our luggage and get it to us! Breakfast buffet was also delicious and convenient. Hotel room was spacious and clean and provided amenities you need!
5 out of 5
by A verified traveler

Posted 31 Mar 2024
My family of 4 absolutely enjoyed our stay at this hotel. We stayed for 4 nights here in March 2024. The room is very spacious and clean overall. The view over the Tokyo Bay area was a plus. The hotel is conveniently located 4min walk across from the Shin Urayasu train station, 2min from Lawson's and 8min across from the Aeon mall, all of which can be access through an undercover passageway. It also provides shuttles to the Disney parks. We enjoyed our stay here and would highly recommend it.
5 out of 5
by A verified traveler

Posted 27 Mar 2024
Offers free transportation to Disneyland. Very comfortable accommodation with a lovely buffet breakfast
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Mar 2024
5 out of 5
by A verified traveler

Posted 23 Mar 2024
clean and excellent staff
5 out of 5
by A verified traveler

Posted 15 Mar 2024
I highly recommend this hotel as this is my 3rd stay there to date. The rooms are beautiful and huge. The place is very clean and the toilets are huge. Offering both a full sized long bath with shower stall View from the huge windows are a plus for me Beds are comfortable and there is a huge seating area included. Towels change and housekeeping on a daily basis The prices is great The plus for me would be that the airport limousine drops right in front of hotel It is also quieter and is a bonus for me after a whole day of crowded touring. Very close to Tokyo station by JR line. Lawson is just by the hotel in the hotel next door(Oriental hotel Tokyo Bay) The hotel also offers free shuttle services to n from Disney resorts. Shin-Urayasu station is on the same level as hotel via a small overhead bridge. No need for hauling luggages up or down steps. Very convenient for elderly and wheelchair bound visitors too. On one side it leads to the hotel, on the other, it is linked to 2 malls, offering lots of food options and even a food court. Starbucks, Muji, Seria, Daiso and Gu are also found there Staff are not very conversant in English but Google translate and their translate app helps a lot They are all very friendly and uphold the quality of Japanese hospitality and professionalism Paid breakfast is really nice, comprising of both Western and Japanese options, good spread for a hotel in Tokyo. The ballrooms were used this round i visited as the cafe was under renovation.