Ratings based on 200 Verified Reviews
4.9 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Great hotel. Spacious and quiet. We love the breakfast.
Comment from Hotel Management
3 Jun 2024 by Hotel KAIE, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 29 May 2024
Comment from Hotel Management
30 May 2024 by Hotel KAIE, Hotel Management
Thank you very much for using our service.All of our staff are looking forward to your next visit.
by A verified traveler
Posted 27 May 2024
Convenient to everywhere! 3 stops on the JE line to either Tōkyō main station or Disneyland. The staff are amazing. The rooms are clean and serviceable. Beds comfy after a long day of sightseeing.
Comment from Hotel Management
28 May 2024 by Hotel KAIE, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 19 May 2024
The restaurant on level 9 and the breakfast on level 2 was absolutely spectacular. Highly recommend getting breakfast. Directly next to a train station but is still quiet. Great supermarket just on the other side of the train station too. Staff were very helpful and amenities were amazing.
Comment from Hotel Management
21 May 2024 by Hotel KAIE, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 15 May 2024
The staff were very accommodating and the property was extremely well kept and modern
Comment from Hotel Management
15 May 2024 by Hotel KAIE, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler from Irvine
Posted 14 May 2024
Excellent hotel and great staff. We enjoyed our stay.
Comment from Hotel Management
16 May 2024 by Tokyo East Side Hotel KAIE, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 4 May 2024
Comment from Hotel Management
5 May 2024 by Hotel KAIE, Hotel Management
Thank you very much for using our service.All the staff are looking forward to your next visit.
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
1 May 2024 by Hotel KAIE, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Hotel KAIE, Hotel Management
Thank you very much for using our service.All the staff are looking forward to your next visit.
by A verified traveler
Posted 20 Apr 2024
Comment from Hotel Management
22 Apr 2024 by Hotel KAIE, Hotel Management
Thank you very much for using our service.All the staff are looking forward to your next visit.
