Ratings based on 956 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from greenvale
Posted 16 May 2024
Special thanks VIP club fl Mr Lau, he helped us so much with All we needed,excellent service
by A verified traveler
Posted 14 May 2024
Beautiful view of the Tokyo Tower, walkable to so many places, shrines, and multiple subway stations. Amazing food served with the hotel breakfast every morning, and incredible dessert shops. The Stellar Lounge at night is the most beautiful view from a bar I have ever seen in my life. And the bonus of having a Lawson's in the hotel was *chefs kiss*!
by A verified traveler
Posted 14 May 2024
Great staff!!!
by A verified traveler
Posted 12 May 2024
Amazing hotel.
by A verified traveler
Posted 12 May 2024
The hotel location is convenient and garden is beautiful. The hotel restaurants are excellent and surrounding area is upscale and safe.
by A verified traveler from North Attleboro
Posted 11 May 2024
Great stay experience! Got club lounge access room and really enjoyed lounge access!
by A verified traveler
Posted 11 May 2024
Nice place with great views and service. Area is convenient to Haneda airport but perhaps a little bland area, so to see Tokyo you’ll have to take the subway which is only 5 minutes away
by A verified traveler
Posted 11 May 2024
Great hotel!
by A verified traveler
Posted 10 May 2024
Excellent hotel
by A verified traveler
Posted 10 May 2024
Great property - great friendly staff with the exception of one of the bar men in the sky bar who was quite rude - was able to check in at 8am due to Expedia status which was very much appreciated after a night flight
