Ratings based on 568 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 May 2024
omg!
by A verified traveler
Posted 2 Mar 2024
Not bad
by A verified traveler
Posted 28 Jan 2024
Comment from Hotel Management
29 Jan 2024 by mina, Hotel Management
Thank you very much for staying at our hotel. Thank you for your valuable feedback. We are looking forward to seeing you again.
by A verified traveler
Posted 15 Jan 2024
Best stay in Tokyo!
Comment from Hotel Management
15 Jan 2024 by mina, Hotel Management
Thank you very much for staying at our hotel. Thank you for your valuable feedback. We are looking forward to seeing you again.
by A verified traveler
Covered in hair
Posted 26 Dec 2023 on HotelsThe 'hotel' was filthy. As soon as i entered the ladies section, the toilets and the showers were draped in hair, including the floors.
My bed was comfortable, however, again i kept finding hairs. It wasn't a present nights sleep and even though i showered, i left feeling dirty and could not wait to leave!
Comment from Hotel Management
27 Dec 2023 by mina, Hotel Management
Thank you very much for staying at our hotel. I would like to deal with the matter you pointed out as soon as possible. Thank you for your valuable feedback. We are looking forward to seeing you again.
by A verified traveler
Posted 24 Dec 2023
Comment from Hotel Management
25 Dec 2023 by mina, Hotel Management
Thank you very much for staying at our hotel. We are looking forward to seeing you again.
by A verified traveler
Posted 21 Dec 2023 on Hotels
by A verified traveler from Raleigh
Posted 1 Dec 2023
no elavator. You have to carry your own luggage to your floor. And that 15 sec push to shower is making me frustrated about shower
Comment from Hotel Management
5 Dec 2023 by MINA, Hotel Management
Thank you very much for staying at our hotel. I would like to deal with the matter you pointed out as soon as possible. Thank you for your valuable feedback. We are looking forward to seeing you again.
by A verified traveler
Posted 5 Nov 2023 on Hotels
Comment from Hotel Management
7 Nov 2023 by MINA, Hotel Management
この度は、数ある宿泊施設の中からThe GLOBAL HOTEL TOKYOをお選びくださり、誠にありがとうございました。 お褒めのお言葉を頂戴しスタッフ一同大変嬉しく拝読させていただきました。また、いただきました貴重なご意見は、今後の運営の参考とさせて頂きます。 またのお越しを、スタッフ一同心よりお待ち申し上げます。 お忙しい中、ご投稿ありがとうございました。
by A verified traveler
Very Dirty- Hard Pass
Posted 21 Oct 2023 on HotelsThe place was mostly about what you expect- but the biggest problem was the broken fans (on hot days) and just how dirty the place was. Dust and general grime built up on most surfaces to the point my allergies struggled (I don’t generally have day to day issues). The laundry didn’t work, and the one load I tried to do (a mix of large and small shirts) didn't dry after an hour and a half. The fans in both our pods did not work, and were so caked with dust/grime I’m not sure they’ve been serviced. It wasn’t too noisy, and people were generally respectful of each other. There is a lovely balcony on the top floor to go for a nice view which we also used to cool off since the building ran quite hot and outside was cooler. We waited until later to come in, and were able to cool down enough with showers to get some rest. Overall- the place needs work, I would not stay again, but it’ll work if you’re in a pinch.
Comment from Hotel Management
21 Oct 2023 by MINA, Hotel Management
Thank you very much for staying at our hotel. I would like to deal with the matter you pointed out as soon as possible. Thank you for your valuable feedback. We are looking forward to seeing you again.
