Ratings based on 805 Verified Reviews

4.1 out of 5
87% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 15 Apr 2024
Our room didn’t have a window we could look out of. It didn’t have a wardrobe or chest of drawers. We lived for two weeks living out of a suitcase.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Apr 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Mar 2024
5 out of 5
by A verified traveler

Posted 17 Mar 2024
Great hotel which is located in a great area. Close to the subway entrance and lots of food around.
4 out of 5
by A verified traveler

Posted 26 Feb 2024
Our stay was comfortable and enjoyable. The room was small but well laid out. The staff were helpful and the cleaning service was great. The hotel also offers free coffee and donuts which is a nice addition. It would be nice to have chargers and lights on both sides of the bed for when two guests stay. Would stay in this property again. Akasaka-Mitsuke is a wonderful area to stay in will great restaurants and easy to get to Shinjuku as well as Ginza.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Feb 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Feb 2024
4 out of 5
by A verified traveler

Posted 21 Jan 2024
The staff made the stay great! From the front desk receptionist to the cleaning staff....all were very professional and courteous. Coffee and donuts was a great addition. And having breakfast in the cafe was excellent! Only bad part was not being able to look outside or open the window even a small crack. My husband struggled with that but was told that there was no other option.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Jan 2024
4 out of 5
by A verified traveler

Posted 13 Jan 2024
Room a bit too small