Ratings based on 1,171 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
Simply amazing and our expectations were met. Thanks for the awesome time with Disney! The bay view rooms simply superb! 🙌
Comment from Hotel Management
14 May 2024 by シェラトン・グランデ・トーキョーベイ・ホテル, Hotel Management
Thank you very much for staying at the Sheraton Grande Tokyo Bay Hotel. We would also like to take this opportunity to thank you for taking the time to write your impressions of our hotel. We are very honored to receive various compliments from you. We will continue to make every effort to make our hotel a place you will come back. We look forward to welcoming you again.
by A verified traveler
Posted 11 May 2024
Excellent service
Comment from Hotel Management
14 May 2024 by シェラトン・グランデ・トーキョーベイ・ホテル, Hotel Management
Thank you very much for choosing the Sheraton Grande Tokyo Bay Hotel. We would also like to take this opportunity to thank you for taking the time to write your impressions of our hotel. We are very honored to receive your compliments. We will continue to make every effort to provide you with a satisfactory hotel stay. We look forward to welcoming you again.
by A verified traveler
Posted 11 May 2024
Great for disney, tokyo is about 30 to 40 mins away. Our room was tired but suited our needs for a family of 4. Good size room
Comment from Hotel Management
14 May 2024 by シェラトン・グランデ・トーキョーベイ・ホテル, Hotel Management
Thank you very much for visiting the Sheraton Grande Tokyo Bay Hotel. We would also like to thank you again for taking the time to write your impressions of our hotel. We hope that your stay at our hotel was memorable for you. We will continue to make every effort to make our hotel a comfortable place to stay for everyone. We look forward to welcoming you again.
by A verified traveler
Posted 9 May 2024
Best hotel to stay in while your in Japan.
Comment from Hotel Management
14 May 2024 by シェラトン・グランデ・トーキョーベイ・ホテル, Hotel Management
Thank you very much for visiting the Sheraton Grande Tokyo Bay Hotel. We would also like to thank you for taking the time to write your impressions of our hotel. We hope you enjoyed your stay at our hotel. We will continue to make every effort to make our hotel a comfortable place to stay for everyone. We look forward to welcoming you again.
by A verified traveler
Posted 6 May 2024
Check in was quick. The room was clean and comfortable. The breakfast was very good. The monorail to Disney and Disney Sea was quick and convenient.
Comment from Hotel Management
8 May 2024 by シェラトン・グランデ・トーキョーベイ・ホテル, Hotel Management
Thank you very much for visiting the Sheraton Grande Tokyo Bay Hotel. Thank you again for taking the time to write your impressions of our hotel. We are very pleased to see that you had a pleasant stay with us. We will continue to make every effort to make our hotel a comfortable place to stay for everyone. We look forward to welcoming you again.
by A verified traveler
Posted 2 May 2024
Very convenient when visiting the Disney Parks.
Comment from Hotel Management
8 May 2024 by シェラトン・グランデ・トーキョーベイ・ホテル, Hotel Management
Thank you very much for visiting the Sheraton Grande Tokyo Bay Hotel. We would also like to thank you for taking your valuable time to write your impressions of our hotel. We hope you had a relaxing stay with us. We will continue to make every effort to provide you with a satisfying hotel stay. We look forward to welcoming you again.
by A verified traveler
Posted 28 Apr 2024
Rooms are a bit dated but the buffet breakfast is the best! Good amenities and very well located for Disney. Priced appropriately. Would recommend.
Comment from Hotel Management
2 May 2024 by シェラトン・グランデ・トーキョーベイ・ホテル, Hotel Management
Thank you very much for staying at the Sheraton Grande Tokyo Bay Hotel. We would also like to take this opportunity to thank you for taking the time to write your impressions of our hotel.We are very pleased to receive your compliments. We hope you enjoyed your stay at our hotel.We will do our best to provide you with even better service in the future. We look forward to welcoming you again.
by A verified traveler
Posted 27 Apr 2024
Always a great experience. Stayed here many times. Many English speaking staff. Extremely close to park access. Variety of shops and services in the hotel. One of the only, if not THE only, major hotel to not discriminate against customers from various cultural and religious backgrounds that may have tattoos associated with their beliefs. They deserve tremendous applause for that alone, and are a model for the other major hotels to either follow, or fall to.
Comment from Hotel Management
30 Apr 2024 by シェラトン・グランデ・トーキョーベイ・ホテル, Hotel Management
Thank you very much for staying at the Sheraton Grande Tokyo Bay Hotel. We would also like to take this opportunity to thank you for taking the time to write your impressions of our hotel.We hope you enjoyed your stay at our hotel.We will continue to make every effort to provide you with a wonderful and memorable stay. We look forward to welcoming you again.
by A verified traveler from Bothell
Posted 26 Apr 2024
The room and the staff were amazing!
Comment from Hotel Management
30 Apr 2024 by シェラトン・グランデ・トーキョーベイ・ホテル, Hotel Management
Thank you very much for choosing the Sheraton Grande Tokyo Bay Hotel. We would also like to take this opportunity to thank you for taking the time to write your impressions of our hotel.We are very pleased to hear your compliments about our guest rooms and staff.We will continue to make every effort to provide you with a satisfactory hotel stay. We look forward to welcoming you again.
by A verified traveler
Posted 25 Apr 2024
Everything’s was good
Comment from Hotel Management
30 Apr 2024 by シェラトン・グランデ・トーキョーベイ・ホテル, Hotel Management
Thank you very much for staying at the Sheraton Grande Tokyo Bay Hotel. We would also like to take this opportunity to thank you for taking the time to write your impressions of our hotel.We hope you had a relaxing stay with us.We will continue to make every effort to provide you with a comfortable stay at our hotel. We look forward to welcoming you again.
