Ratings based on 987 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Shanghai
Posted 17 Apr 2024
Wonderful place.
by A verified traveler from Manchester
Posted 17 Apr 2024
As soon as i walked in, i felt relax instantly!
by A verified traveler
Posted 13 Apr 2024
They said they have a free shuttle to the airport it’s not free they charged us it was fine but just a heads up that’s why we originally booked there to avoid the public transportation system with our bags. We were offered a free upgrade on floor 25 it was nice also allowed a later check out of 11am vs 10
by A verified traveler
Posted 13 Apr 2024
by A verified traveler
Posted 9 Apr 2024
Breakfast is a bit expensive
by A verified traveler
Posted 6 Apr 2024
It was very cut off from the main Shinjuku area
by A verified traveler
Posted 4 Apr 2024
WE HAD AN EXCELLENT STAY AT RIGHA ROYAL IN TOKYO.
PROS: NICE SIZE ROOM, BEAUTIFUL LOBBY, BEAUTIFUL SMALL AND QUAINT PARK ON THE BACKSIDE, HELPFUL AND COURTEOUS STAFF, SUMPTUOUS BREAKFAST BUFFET (PAY ADDITIONAL), VERY CLEAN, VERY SAFE AND FAMILY FRIENDLY. NOT TOO MANY DINING OPTIONS AROUND THE HOTEL, USE METRO TO TRAVEL TO SHINJUKU OR SHIBUA.
CONS: AWAY FROM TRANSPORTATION. CLOSET STATION IS WASEDA = 1/2 MILE WALK. USE OF TAXI'S CAN GET EXPENSIVE. IF LOOKING FOR NIGHT LIFE AND ACTION, MAKE A DIFFERENT CHOICE. DINNING RESTAURANTS IN THE HOTEL FOR LUNCH AND DINNER ARE QUITE EXPENSIVE.
by A verified traveler
Posted 4 Apr 2024
A little bit frayed along the edges, but the staff, location, lobby decor and access to a beautiful park/garden makes up for it. Being next to Waseda Uni also meant good and assorted food.
by A verified traveler from HIALEAH
Posted 31 Mar 2024
Beautiful hotel with great staff and good food. The English on the property needs improvement in my opinion since people are having a hard time understanding and orienting English speaking tourists.
by A verified traveler
Posted 26 Mar 2024
What i didn’t like was the limitation of vegetarian food. Most foods that did not have meat were cooked in meat broth. Also the rooms we had where my children were set up all the power outlets worked only when the lights were on making it hard to sleep while charging our phones.