Ratings based on 995 Verified Reviews

4.4 out of 5
79% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 1 Jun 2024
Very tiny room.
4 out of 5
by A verified traveler

Posted 27 May 2024
Nice room
5 out of 5
by A verified traveler

Posted 26 May 2024
Great location.walkable distance to Shinjuku. Breakfast package is good to get, Storage lockers are provided for early arrivals and for checkout. Amenities in the lobby. Close to subway system .
Comment from Hotel Management
28 May 2024 by OSANAI, Hotel Management
Thank you very much for choosing Nishitetsu Inn Shinjuku.Our hotel is conveniently located approximately 2 minutes from Nishi-Shinjuku Station on the Tokyo Metro Marunouchi Line and 10 minutes from Shinjuku Station on all lines, providing easy access to many directions.Compared to the glamorous east side of the Shinjuku area, our hotel is located in a relatively quiet area on the west side.Luggage lockers are only available for use when you pick up your luggage on the day of your stay. We do not store luggage after the day after check-out, but please feel free to ask the front desk staff if you would like to leave your luggage in advance of your check-in date.Amenity items such as toothbrushes and shavers are also available.We are also very pleased to hear that you were satisfied with our breakfast.We mainly serve Japanese food, but we also offer bread and cereals, so you can choose other meals depending on your mood that day.We hope you will visit us again when you come to the Shinjuku area.Thank you very much for taking the time to write a review of Nishitetsu Inn Shinjuku.
5 out of 5
by A verified traveler

Posted 15 May 2024
I like that it's quiet yet walkable to the main shopping around (around 10 mins ). It has 711 and family mart in a few steps. Room is decent size!
Comment from Hotel Management
16 May 2024 by OSANAI, Hotel Management
Thank you very much for choosing Nishitetsu Inn Shinjuku.We are very pleased that you have chosen our hotel among the many hotels in the Shinjuku area.Our hotel is located approximately 10 minutes from Shinjuku Station on all lines.The closest station is Nishi-Shinjuku Station on the Tokyo Metro Marunouchi Line, which is about a two-minute walk away.If you have large luggage or if you feel lost, we recommend that you take the Marunouchi Line from Shinjuku Station to Nishi-Shinjuku Station.We would appreciate it if you could refer to this information next time.Thank you very much for your cooperation in posting your review of Nishitetsu Inn Shinjuku.We look forward to welcoming you again.
4 out of 5
by A verified traveler

Posted 5 May 2024
Good combination of convenience all around, and room was fairly sized for the price
Comment from Hotel Management
5 May 2024 by OSANAI, Hotel Management
Thank you very much for choosing Nishitetsu Inn Shinjuku. We are very pleased that you have chosen our hotel among the many hotels in the Shinjuku area. We are also very pleased that you had a pleasant stay at our hotel. We hope that you will visit our hotel again when you come to Shinjuku area. Thank you very much for your cooperation in submitting your review of Nishitetsu Inn Shinjuku.
4 out of 5
by A verified traveler

Posted 1 May 2024
Great value for money , friendly staff and nice having the cafe inside the hotel. Would stay again
Comment from Hotel Management
2 May 2024 by OSANAI, Hotel Management
Thank you very much for choosing Nishitetsu Inn Shinjuku. We are very pleased that you have chosen our hotel among the many hotels in the Shinjuku area. We are also very pleased that you had a pleasant stay at our hotel and that you praised our staff's service. We hope that you will visit our hotel again when you come to Shinjuku area. Thank you very much for your cooperation in submitting your review of Nishitetsu Inn Shinjuku.Nishitetsu Inn Shinjuku
5 out of 5
by A verified traveler

Posted 30 Apr 2024
Convenient location and great service from staff
Comment from Hotel Management
2 May 2024 by OSANAI, Hotel Management
Thank you very much for choosing Nishitetsu Inn Shinjuku. We are very pleased that you have chosen our hotel among the many hotels in the Shinjuku area. We are also very pleased that you had a pleasant stay at our hotel and that you praised our staff's service. We hope that you will visit our hotel again when you come to Shinjuku area. Thank you very much for your cooperation in submitting your review of Nishitetsu Inn Shinjuku.Nishitetsu Inn Shinjuku
5 out of 5
by A verified traveler

Posted 22 Apr 2024
Great location. Nice rooms. Nice staff.
Comment from Hotel Management
5 May 2024 by OSANAI, Hotel Management
Thank you very much for choosing Nishitetsu Inn Shinjuku.We are very pleased to hear your compliments on our staff's service.We will continue to make every effort to ensure that our guests have a pleasant stay with us.We hope that you will use our hotel again when you visit the Shinjuku area.Thank you very much for your cooperation in posting your review of Nishitetsu Inn Shinjuku.
5 out of 5
by A verified traveler

Posted 1 Apr 2024
Amazing stay!
Comment from Hotel Management
14 May 2024 by OSANAI, Hotel Management
Thank you very much for choosing Nishitetsu Inn Shinjuku.We are very pleased that you have chosen our hotel among the many hotels in the Shinjuku area.We hope that you will visit us again when you come to Shinjuku area.Thank you for taking the time to write a review of Nishitetsu Inn Shinjuku.
4 out of 5
by A verified traveler

Posted 30 Mar 2024
The room and bathroom sizes were reasonable, the tub was a good size, the room was clean, the premises were clean and bright, the staff at the reception were helpful and tried their best to understand us. The subway was a really short distance away. There is a family mart, a seven eleven and a pharmacy nearby, restaurants nearby. Win-win.
Comment from Hotel Management
14 May 2024 by OSANAI, Hotel Management
Thank you for choosing Nishitetsu Inn Shinjuku.There is a cafe on the first floor of our hotel and a tavern on the basement floor. In addition, there are many other restaurants such as fast food restaurants and ramen stores, drug stores, and supermarkets in the vicinity of our hotel. The location is also convenient for urgent shopping.There is also a 24-hour store within walking distance, so it is possible to purchase urgent necessities. We hope this will be of help to you next time you stay with us.Thank you very much for your cooperation in posting your review of Nishitetsu Inn Shinjuku.We look forward to welcoming you again.