Ratings based on 741 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
When i went in to check-in and about to say Hi to the receptionists and they both didnt look at us which left me a not good impression in the customer service. The room was super tiny, the sink still had a pair of someone’s contact lenses left which i felt disgusting.
Comment from Hotel Management
1 Jun 2024 by Nest Hotel Tokyo Hanzomon, Hotel Management
Dear guest. Thank you for staying with usWe are very sorry that our staff made you feel uncomfortable during your stay.We will clean the room carefully so that you will have a comfortable stay when you visit us again.Thank you for your time and valuable feedback.
by A verified traveler
Posted 29 May 2024
Staff went above and beyond to help in any way. Property is spotless and great transport links are nearby. Very surprised this is only a 2 star hotel. Thank you for a great stay.
Comment from Hotel Management
29 May 2024 by Nest hotel Tokyo Hanzomon, Hotel Management
"Dear guest. Thank you for staying with us"We are very glad to hear that you liked the atmosphere of the hotel.We will continue to make every effort to make your stay with us a pleasant one.We look forward to seeing you again.
by A verified traveler
Posted 26 May 2024
Good Property, Close to Hanzoman Station
Comment from Hotel Management
27 May 2024 by Nest hotel Tokyo Hanzomon, Hotel Management
Dear guest. Thank you for staying with us.It is an honor to hear that from you.We will continue to make every effort to make your stay with us a pleasant one.We look forward to seeing you again.Best regards,
by A verified traveler
Posted 23 May 2024
Comment from Hotel Management
25 May 2024 by Nest hotel Tokyo Hanzomon, Hotel Management
"Dear guest. Thank you for staying with us"We are very glad to hear that you liked the atmosphere of the hotel.We will continue to make every effort to make your stay with us a pleasant one.We look forward to seeing you again.
by A verified traveler
Posted 17 May 2024
N/A
Comment from Hotel Management
23 May 2024 by Nest Hotel Tokyo Hanzomon, Hotel Management
Dear guest. Thank you for staying with us.It is an honor to hear that from you.We will continue to make every effort to make your stay with us a pleasant one.We look forward to seeing you again.
by A verified traveler from Elk Grove
Posted 13 May 2024
Gave us new amenities and water bottles everyday
Comment from Hotel Management
13 May 2024 by Nest hotel Tokyo Hanzomo, Hotel Management
"Dear guest. Thank you for staying with us"We are very glad to hear that you liked the atmosphere of the hotel.We will continue to make every effort to make your stay with us a pleasant one.We look forward to seeing you again.
by A verified traveler
Posted 5 May 2024
The only problem they did not have any english speaking tv channels. This rather inconvenient especially in the evenings.
Comment from Hotel Management
5 May 2024 by Nest hotel Tokyo Hanzomon, Hotel Management
"Dear guest. Thank you for staying with us"Dear guest. Thank you for staying with us.We apologize for any inconvenience caused by inadequate facilities during your stay.We will take your comments and opinions into consideration when discussing the facilities and equipment in your room. We look forward to welcoming you again.
by A verified traveler
Posted 1 May 2024
Comment from Hotel Management
2 May 2024 by Nest hotel Tokyo Hanzomon, Hotel Management
"Dear guest. Thank you for staying with us"We are relieved that you had a relaxing stay.We will continue to make every effort to keep not only the guest rooms but the entire hotel clean.We look forward to seeing you again.
by A verified traveler
Posted 26 Apr 2024
Extremely small bedroom.
Comment from Hotel Management
27 Apr 2024 by Nest hotel Tokyo Hanzomon, Hotel Management
Dear guest. Thank you for staying with us. We regret that you were not satisfied with the size of your room.Thank you for your time and valuable feedback.
by A verified traveler
Posted 21 Apr 2024
Quiet location. Once you learn the buses available it is very convenient. It is only a 25 minute walk to Kyoto Station.
Comment from Hotel Management
25 Apr 2024 by Nest hotel Tokyo Hanzomon, Hotel Management
"Dear guest. Thank you for staying with us"It takes 30-seconds for walk from Hanzomon station. Also, Nagatacho station and Kojimachi station are within walking distance from the hotel.We will continue to make every effort to make your stay with us a pleasant one.We look forward to seeing you again.
